Microsoft Recalls 14 million Xbox power cords after burns
http://money.cnn.com/2005/02/17/tech...ecall/?cnn=yes
Quote:
Microsoft recalls Xbox cords
Minor burn injuries and carpet scorching force company to replace 14 million power cords.
February 17, 2005: 6:07 PM EST
NEW YORK (CNN/Money) - Microsoft Corp. said Thursday it is recalling 14.1 million power cords for its Xbox video game console because faulty power cords have led to minor burns and property damage.
According to a Microsoft (Research) news release, one in every 10,000 units has experienced a power cord failure, which in most cases means it got excessively hot. But in seven cases worldwide the power cord caused minor burns on a person's hand and in 23 cases it resulted in smoke or burn damage to carpets or walls.
A number of factors led to the overheating including, power surges and stormy weather, Robbie Bach, Senior Vice President of Microsoft's Home & Entertainment Division, told CNN. The new power cords will be less prone to this problem.
Machines made for continental Europe before Jan. 13th, 2004 need the replacement cord, while those made for all other locations before Oct. 23, 2003 will need the upgraded part.
To order a replacement cord, consumers should go to
http://www.xbox.com and click on the Power Cord Replacement for Xbox link or call 1-866-271-0450.
Microsoft says Xboxes should be turned off when not in use until the new cord arrives.
http://replacements.webprogram.com/en-us/index.asp
Re: Microsoft Recalls 14 million Xbox power cords after burns
Thanks man. I haven't had any problems but I order 1 anyway.
Maybe then...I'll have a problem.
Murphy's Law.
Re: Microsoft Recalls 14 million Xbox power cords after burns
Wow i had this problem but my cord sparked my xbox and now when i turn it on the light flashes redish orange when i called xbox support they said to send it for repairs and it be $80 since theres a recall would that mean my repair be free because the faulty cord?
Re: Microsoft Recalls 14 million Xbox power cords after burns
w00t - My Xbox qualifies :D
Gonna order my new cord tomorrow :)
Re: Microsoft Recalls 14 million Xbox power cords after burns
yeah i orderd mine yesterday
Re: Microsoft Recalls 14 million Xbox power cords after burns
Just ordered mine today. :01:
Re: Microsoft Recalls 14 million Xbox power cords after burns
Quote:
Originally Posted by dking
Wow i had this problem but my cord sparked my xbox and now when i turn it on the light flashes redish orange when i called xbox support they said to send it for repairs and it be $80 since theres a recall would that mean my repair be free because the faulty cord?
U should ask them, nub. :01:
Re: Microsoft Recalls 14 million Xbox power cords after burns
Re: Microsoft Recalls 14 million Xbox power cords after burns
Got one of those through the mail the other day.
Lucky they sent one, 'cos I didn't feel the xbox took up enough room before that cable got here.
I'd have thought that at least they couldn't make the cable take up more room, ok the controllers are fooking huge, and the box itself if brutal, but the cable? No, they couldn't possibly make that one take up more room.
I was wrong :lol:
Re: Microsoft Recalls 14 million Xbox power cords after burns