Re: slow download problem
You could have bad wiring in and around your house,i never had sky broadband so i guess somebody that has will know better then me.Good luck with your problem though.Do some google searching.
If it doesn't get better try changing isp's that always works.
Re: slow download problem
lots of people are supposedly having problems with sky (slow speed, connection dropping etc), but you still should be able to download faster than that. Have u tried testing your connection speed? (www.speedtest.net)