Norton Anti-virus flashed up and said the computer had a virus and that it could not fix or delete it...
Can anyone advise on what I could do to get rid of it?
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Norton Anti-virus flashed up and said the computer had a virus and that it could not fix or delete it...
Can anyone advise on what I could do to get rid of it?
poke it ... with a sharp stick
Have you done search on the virus it`s self to find out more about it.Also where does it say the virus is.????Quote:
Originally Posted by brenda
you could do an online scan at panda
If it identified the name of the virus, I normally just google it and try and find removal instructions from there,
the file its in is called WinSync
and its a trojan horse, but I thought they were quite easily fixed
why do you want to fix it?
just delete it.
If it really is a Trojan Horse, download a legal trojan Remover. Install it, update it and use it for the period of trial (usually 30 days). These are specific programs to wipe trojans.
try booting into safe mode and deleting it.
press f8 on boot to enter safe mode.