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if you're lucky you'll get an appointment in just two weeks time , then they'll post you a nice stack of forms to be getting on with, then comes the interview where they photo copy your old pay slips and you tell them of all your savings (33p) then you get to go upstairs to speak with an "advisor" who will tell you to come back next week and to look for jobs and stuff in the meantime - enjoy :)
just did it. wasn't to bad, helps when the call centre is located in the uk. i also remembered to give the year i was born when asked for my date of birth, i think that helped as well :D