I just got home from work and twenty minutes before the end of my shift this man called '* * Esquire' phoned up. Before I even got the chance to thank him for calling BT he starts ranting at me about how he had been passed between advisors for the past half hour and he was p*ssed and that I wasn't allowed to talk until he had told me why he had called.
So, I sat there quiet for ten minutes listening to him rant on about how all his clocks in the house weren't working due to frequent power outagges so he had called the talking clock (which isn't part of BT) and it had told him it was 10:32.
At this point I still had no idea why he'd rung up and he was messing my stats up so I was like, "what seems to be the problem sir?" He says that the talking clock never told him whether it was am or pm.
Throughout this he was having a real go at me saying how everyone at BT were stupid and do we employ retards to take the calls and generally being a knob. So when he asked why it hadn't told him whether it was am or pm I was like "can't you just look out the window???"
Big mistake. The guy started having a right go at me. Saying I was being facetious and I had gone down in his estimation and that he was blind. How the hell was I to know that he was blind???
Anyway, five minutes later after calling me allsorts and demanding to speak to a manager he just hung up on me.
Do customers just phone up to be ghey or do they get a kick out of pissing off the advisors?