You finally get around to ordering that new TV. Not only that, IT'S IN HIGH DEFINITION! All is good, until delivery day...
.... pieces lay upon your doorstep.
Here's some photos:
A message from the an upset business owner (whom I know personally):
Be sure to use UPS... Even though you pay for insurance UPS has found away to get around paying claims for damages. Their claims representative indicates UPS will not be liable or responsible for loss or damage to any package resulting from improper, inadequate or unsafe packaging or wrapping that fails to meet UPS Standards set forth ion UPS Tariff, even though UPS drivers will not refuse picking it up or shipping it with out protesting its condition. This sounds like it is run by the Republican Party or the Peoples Republic of China. The claim represented by the pictures shows the destruction UPS did to this $1000.00 HD TV. The TV was shipped in a Philips Corp Container. Yes, when something is dropped, smashed and crushed by other packages it may appear inadequate. Ever seen a fully loaded UPS truck with a pissed off driver trying to load 140 pound box in and out of his truck. Is it possible that it could be dropped with the driver laughing. After destruction it is quite possible that it may appear that inadequately Packaging was used in the container. The box shown used to be a new box and new TV when it was placed in our stock, and later shipped to Indiana. The customer was dissatisfied with his item condition and returned the product immediately. This is the way it appeared upon its return to Texas.
Here's Info on this TV from Phillips.com : http://www.consumer.philips.com/widescreentv/