Wifey's Motorola Q lost it's bluetooth connection with the headset and wouldn't pair up anymore.
I verified that it wasn't the headset itself (a Motorola HS850) cos I could pair it with my Q. Furthermore I couldn't pair my headset with her phone. Done there.
I look online and found that it was possibly a software issue and that Motorola had an upgrade to the software.
I download a certain file first per instructions then download the upgrade software. Before start it up though it says that it'll wipe out all pics, numbers, etc on the phone so.........
I find that Microsoft has new sync software, Activesync 4.2. I download that and connect my USB to the phone.
I save all my numbers and wifeys numbers in Outlook and all our pics. Bam done.
I start the Moto software and it recognizes my ESN# and carrier. My screen changes on the phone. The software is basically a go between my phone and the internet. Bam. My and wifey's phone done.
I notice though that my phone says Roaming so I hit *228 to update the romaing capability. It then says Home Service.
Now wifey calls me and says that everytime she makes a call, it routs the call to Verizon Wireless and can't receive incoming. Calls go straight to voice mail. My phone is fucked up. I call Verizon Wireless and they say call Motorola. Everything is good on the Verizon end.