After very intermittant and slow internet access for the past 6 weeks, AOL finally admitted that they were having some "connectivity issues" in my area.
Then the service went out completely for almost 4 days!
When I finally got back on, my first e-mail was from AOL...a "customer satisfaction survey"!
Unfortunately, in my area the only option is Comcast, and they would rat me out to the RIAA/MPAA in a heartbeat.
With any luck my cable company will have my neighborhood ready by mid-June.
Then it's bye-bye Time Warner!