Everytime my friend logs into his email via outlook, all the emails seem to be erased. Also all emails sent are erased and the trash is empty.
Is there a feature in outlook that can do this? if so htf do you disable it.
On the host where the email is held i have stated that all emails should "be kept on the server" yet whenever he logs on they seem to disappear.
I have asked the host support for help, but they haven't replied yet.
I myself don't use outlook and have merely been looking at the emails through the hosts integrated email viewer.