so im not sure im going to get many responses but oh well.
i bought myself an RCA M5002 mp3 player for christmas new in box off ebay for a steal at $99,
when i first got it, it was great.
a month later, i could no longer add ANY media to the device (i know what you will say, its my computer, but it wasnt, im sure) and the device would not add any of the songs on it to my playlists.
Anyway, i shipped it to the RCA/Thomson headquaters in Texas, on march 6th, and my ups tracking # shows it was delivered in texas on March 8th, at 10:40am.
Now yesterday i call the company to see whats the big hold up,
and the lady barely spoke english, she asked me for my zip code 8 times and i was like "what, why do you need my sister?" lol,
anyway, she goes, "We have not recieved your unit, go get a tracking number." and then i give her my tracking number and she goes, "Well reguardless, we have not recieved your unit. Let my transfer you to the department of units that have been shipped but not recieved." word for word that is what she said. Thats when a bell in my head ringed BS.
THEN, she goes "Let my transfer your call" Then she makes a clicking noise with her MOUTH to make me think that she transferred my call, and i waited, all the time i could hear her talking to someone, about getting her nails done. Then she comes back and goes, "Sir, we close in 10 minutes, try again another day."
Is it just me or is this BS?!
The RCA customer support is non existent to begin with.
I NEVER would have bought this product if i had an idea,
i didnt do much research, i was planning on bying the zen vision m,
but then on ebay one day, i find a good deal, and think im saving a few bucks.
So, what do you think are the chances of me getting this thing back?????
RCA "Complaints" and apparently im not the only one.
Good thing my orthodontics throws in a free ipod if i get my braces (UGH) by the end of april, i need something to fall back on.