Windows Xp Will Not Close Down

[luckydog]

Help !!!! I have recently encountered a rather strange thing .... I do not know how it's happened but when I click "turn off computer" it starts to shut down, with the words windows is shutting down but the back screen with 'it's safe to turn off' the computer somehow re-starts. And no, I do not press re-start. I have looked at a friends, going into the RUN file, and using the "msconfig" system and copying same onto mine. The only temp thing I can do is to switch off the power just before it re-boots.

ANY suggestions would be very much appreciated as this is quite frustrating and I am sure, not doing the computer any good.

Luckydog (Dave)

[nc123]

control panel - power options - APM tab and Enable Advanced Power Management support

[luckydog]

Thanks for suggestion but sadly this did not solve the problem .... when I looked it was already enabled. I have tried shutting down but each time it re-starts itself. I even tried to shutedown with it disabled but neither works.

Thanks again, Luckydog

[Jg427]

Try this troubleshooting site. Windows XP shutdown & restarting troubleshooting

[Wizzandabe]

hold you on button in that will shutdown manualy.

[liquidacid]

Check out number 76 at Kellys Korner XP Tweaks.

Hope this helps.

[luckydog]

Thanks guys for reply .... will try these and let you know how I get on.