I have used ultraleecher for 6 months. I like most of the features and I purchased the program. The only problem is that it is full of bugs and a new update for it comes out every week. That said I have had problems with it since a couple of updates ago and they have given me little to no support. I have sent 6 messages to there support center and only 2 have been answered. They are short and almost sarcastic answers. I will no longer use this product. In order to use the help forum you must sign up, I have tried to sign up twice, both times I get an email telling me that I will receive an email from the Mods in a couple minutes to allow me to log in, both times that email never came. So this is a warning to others out there, save you money because Ultraleecher does not care about you.