Although I personally am an educated downloader (I dont download movies or dumb stuff, just the occassional album from private FTPs, etc) Anyway, my gf just received a letter from the ISP *ISP name removed, im sure its against some sort of rules here* stating that a file, "Fear and Loathing in Las Vegas" has been downloaded on their network.
Now dont get me wrong it would be like the pot calling the kettle black, however, I never downloaded that crap nor did my gf. Now here is where the problem really lies though. My gf's sister did download some dumb movie about a year ago so they issued a warning against this account. Come a year later they view this as the 2nd offense, rightfully so if you ask me in their point of view, however, again, we didnt download this movie and her sister isnt around anymore.
With respect to this scenario though, this shouldnt be the 2nd offense as it's erroneous, however, they're stating that I have to plead my case and write a letter of appeal to the copyright holders.
I dont think its too unreasonable for the circumstances, although I fear that we'll get the rotten end of the stick and unfortunately, we havent committed this offense.
Has anyone had to do this before or have any prior experience dealing with the ISP? Is there any chance that we're going to be able to keep this ISP? I cant stand em, this isnt the first time I have heard of them stiff-arming people (legitimately and unfortunately in my case, sometimes illegitimately) however, there is no other broadband ISP in the area.