UKFilesite have been a disaster for me. So much for their supposed "24 hour" setup time for new seed boxes. After two and a half weeks they still haven't set up my seed box. They basically took my money and ran with it. I tried contacting them via their help desk system and by email. Their initial response was to confirm that I had made the payment, which they should bloody well know themselves anyway. After that, they just ignored me despite repeated subsequent attempts to contact them.