Samsung Emailed Me Back....

[Taty Rox]

SW-640B is not on our product list.

Please check your modelcode.
-Delete all recoding program and virtual-drive program.
And then please install Bundle S/W program and check whether your drive is recognized or not in Bundle S/W program.

If it does not work, delete Bundle S/W program and follow below steps.

¨ç Start Windows-> Click Run and input "regedit" -> HKEY_Current_User -> Software-> find all deleted programs's folder and delete all and reboot compute.
¨èStart Windows-> Click Run and input "regedit" -> HKEY_Local_Machine -

>Software -> delete all deleted program's folder.

If your problem is same, please give more details of your problem.



K, for one, I don't understand what they are trying to say, and two SW-640B must be their product if my computer says it is that model number. God, can anyone help me?

[LTJBukem]

I have no idea what you are talking about either. Is this a follow up to a previous thread? If so, why not post this there?

Anyhow, take the drive out of its bay and get the model number of the casing.