I have a seedbox there since 5 months and had very few problems, customer service wasn't perfect but problems were usually solved within 1 to 12H, I renewed the subscription for this month, as usual, and I'm waiting since 6/7 days now !( the box isn't supposed to go down if subscription is renewed in time, and it was)
6 days ago and yesterday,I sent 5 messages on their mails (gmail and hotmail), 1 support ticket, tried messenger and the live support on his site (always offline)...nothing.
I saw that he has an account here so I sent him a PM ~36 H ago and still nothing...
The problem is that I have approx. 250GBs of datas on my box, many uploaded torrents and I don't know if they are still alive, if data has been lost or anything !
Maybe there are problems that won't last too long and everything will be back to normal sooner or later, but how could I know since Lucas doesn't take the time to tell his (good) customers about it.
So if you are reading this Lucas, please take the time to answer me by PM as soon as possible, the sooner the better of course !
If I don't get any answer soon I might be interested in another seedbox provider, at least until Lucas gets his problems solved.
So any advice on where I can find good "one person" boxes at reasonable prices would be much appreciated.