Its a very useful thing I know but everybody doesn't go through this. Why?
because they like to make pointless pinned topics tht cud have been put in the faqs and ppl r too lazy to goto the faqs so they ask pointless questions so they make loads off pinned topics
Because they want help to their problem so badly that they just want to post it so they can get a answer.
in tht case then no need for 15pinned topics
lots of people think its confusing or just want some one to walk them thru their problem, its kinda of like when you call some where do you want to get a machine or talk to a live person