Hi everyone. I got a problem I can't handle alone, I'm not that intelligent with computers. My mother got a pop-up last night from a guy whom she is battling on a auction site (don't ask me, she's nuts). She said it was gray, which led me to believe it was a Messenger Service Pop-Up. However, I had those disabled, because they're annoying. I thought perhaps it had to do with him doing something with our IP, and I planned on getting a firewall. Is that the right step, or is there another method of stopping this intrusion? Your help/comments would be greatly appreciated.