Well, After a couple hours on the phone with tech support, it turns out that my hard drive is BAD!
They're going to send me a new one, and want me to send mine back to them, now for my question..
CAN they, or WILL they get into the hard drive I send back to them? I have some stuff in there I don't want them see (bank account #'s and stuff like that, oh, and maybe some porn)
I did a system restore on it, and it gave me a warning basically saying all will be lost, so I clicked OK, AND I deleted the partition..
It seems like there wont be any stuff left on it after this, but I just wanted to make sure.