Bad Plugs

**zapjb** · 05-08-2004, 05:45 PM

My printer was connected to my old computer using parellel cable. Couldn't get that to work on my new computer. So I switched to USB cable. That works. Still don't know why.

**tesco** · 05-08-2004, 07:10 PM

Originally posted by zapjb@8 May 2004 - 12:53
My printer was connected to my old computer using parellel cable. Couldn't get that to work on my new computer. So I switched to USB cable. That works. Still don't know why.

the parallel port is probably either setup wrong, or disabled all together in teh bios.

**Marius24** · 05-08-2004, 07:16 PM

try having a look in the device manager in windows, that might help

**Peerzy** · 05-09-2004, 12:41 PM

I have an old printer and it took some time getting it all setup. I wish i had a USB one becuase my router can act as a USB print server

**sampson** · 05-10-2004, 01:45 AM

Originally posted by Marius24@8 May 2004 - 06:59
i think its COM1 and LPT1 or something like that

This is what and how the listings are under Integrated Peripherals in BIOS

>VIA OnChip IDE Device [Press Enter]
>VIA OnChip PCI Device [Press Enter]
>Super IO Device [Press Enter]
Init Display First [AGP]
OnChip USB Controller [All Enabled]
USB 2.0 Support [Enabled]
USB Keyboard Support [Disabled]
USB Mouse Support [Disabled]
IDE HDD Block Mode [Enabled]
Onboard Lan Boot ROM [Disabled]

@Chewie UK

The printer and scanner are a little unusual if they use serial ports; they normally use USB or parallel ports.

They are both older. They have the 25 pin connectors but I'm using an adapter with them.

@lynx

Tell us what model printer and scanner you've got, we should be able to work out if/how you can connect them to your pc.

The printer is an HP Deskjet 612C and the scanner is an HP Scanjet 3200C

@ROSSCO_2004

ell since his computer "has been nothing short of awsome on the 10 months..." he's owned it, we can asume that he is using a seperate video card 

My video card is an ATI Radeon 8500.

**brotherdoobie** · 05-10-2004, 05:51 AM

Originally posted by Marius24@8 May 2004 - 14:24
try having a look in the device manager in windows, that might help

I always start with the simple things first,when troubleshooting.
After checking cables and rebooting (I'm sure you did this already...but
the basics are the basics

)

Open your Device Manager (Windows key + Pause)
now click the plus sign next to the port your having problems with.
If the ports are not configured properly or have an IRQ conflict
you will see an yellow (&#33 next to the device.
If it's disabled or not working at all,you will see a red X next to it.

Right click the device/click properties/General tab and look under Device Status to see if the device is working.

If there is a red X next to the port in question and the device is disabled,enable it in the drop-down menu and click ok and reboot.

In some cases you might have to change the port's settings it in your BIOS as others have mentioned.

If after making the configuration changes and your problem still persists,I would
say a likely culprit is a corrupt or outdated driver.

Did you install the driver before using the scanner or printer?
If so that might be the problem.

Download the latest drivers for your printer and scanner.
Reboot and see if that fixed the problem.

Peace brotherdoobie

**sampson** · 05-10-2004, 02:13 PM

Open your Device Manager

Thx for the help Brotherdoobie

The good news is, the device manager is telling me everything is fine and working properly. Unfortunately, the problem still persists. This may be a dumb question but I went through the device manager troubleshooting, I checked to see if the scanner/printer were supported by winxp and they weren't listed. I thought if something worked on say, win98 then by default it would work on winxp? Am I mistaken? Could that be the problem? They are just to old?

**brotherdoobie** · 05-10-2004, 03:55 PM

Originally posted by sampson@10 May 2004 - 09:21

Open your Device Manager

Thx for the help Brotherdoobie

The good news is, the device manager is telling me everything is fine and working properly. Unfortunately, the problem still persists. This may be a dumb question but I went through the device manager troubleshooting, I checked to see if the scanner/printer were supported by winxp and they weren't listed. I thought if something worked on say, win98 then by default it would work on winxp? Am I mistaken? Could that be the problem? They are just to old?

No your not mistaken. That could very well be your problem.
That's why I asked you about your drivers.

Lets start with your printer
Have you updated your drivers for the printer.
If not I would go to Windows Update and scan for updates then
download and install any new drivers.

If that doesn't solve the problem go to the web site of your printer.
and search for a Windows XP printer driver and install it.

If your still having problems try uninstalling and reinstalling the driver's
for your printer.

1.Turn the printer off and disconnect it from the computer.
2.Click Start,Control Panel,Add Or Remove Programs then remove any printer software listed.
3.In Control Panel, click Printers and Other Hardware, and then click Printers and Faxes.
4.Right-click the printer then click delete.
5.While Printer and Faxes is still open on the File menu click Server properties.
6. On the Drivers tab,remove all the drivers listed,and restart the computer.

Now reinstall the latest Windows XP drivers then connect the printer.
If you can't find XP drivers for your printer try those of a similar
model.

Let me know how it works out.

Peace brotherdoobie