Lcd Monitor Dead Pixels

[justin_9733]

A few weeks ago I bought a Dell LCD 20.1" monitor. I am now noticing that there are really small green, blue and red dots in the upper left corner of the screen, maybe 75-100 of them. They stay the same color all the time and it is hard to see them unless the screen is displaying black and you are looking at it kinda close. Are these dead pixels or what and is there anything I can do to get them to go away?

[SingaBoiy]

Id send it back and get a new one.

[100%]

Return it and complain like shit - get a renewed garantuee on the screen.

[atiVidia]

if they dont renew ur warranty (they HAVE to exchange it for you) go to the BBB and report them and complain under a million diff. names until they cry

[harrycary]

Dead pixels are a reality of LCD screens.

All mfg. have an allowance for the amount of dead pixels they will warranty. The quantity will vary but if yours is 75-100 than you surely will qualify for some warranty repair and/or replacement.

You can read the fine print of your monitors' warranty or call the mfg.

If you can't get any service locally, you are responsible for boxing and shipping(including costs involved) back to the mfg.

Those are the facts as far as product sold in North America.


One more thing...

if they dont renew ur warranty (they HAVE to exchange it for you)

That is so not true.
The BBB(Better Business Bureau) cannot do anything about a mfg warranty.

I speak from experience in the repair industry.

peace

[atiVidia]

nice @$$ btw

really? that really sux if they cant do anything bout a warranty...

[james_bond_rulez]

Originally posted by justin_9733@10 May 2004 - 00:27
A few weeks ago I bought a Dell LCD 20.1" monitor. I am now noticing that there are really small green, blue and red dots in the upper left corner of the screen, maybe 75-100 of them. They stay the same color all the time and it is hard to see them unless the screen is displaying black and you are looking at it kinda close. Are these dead pixels or what and is there anything I can do to get them to go away?

75-100 of them? wtf? u got scammed

return it and get a new one

if you get 3 you get to return it

what a piece of shit you got

[justin_9733]

Originally posted by james_bond_rulez@10 May 2004 - 16:47
what a piece of shit you got 

exactly what I was thinking

I am going to call Dell about it and try to get it fixed/replaced.