For some reason this problem has been coming up for about the passed week. When i log onto my name, or anyone else on my computer, Norton Auto-Protect does not load in taksbar like it usually does. We bought our subscribtion, and shouldnt be having this problem. The programs like NAVAPSVC.EXE and, oh..............wait it has come to my attention that ccapp.exe isnt running, and that is what runs the autoprotect and email scanning features. Which is exactly what it says is wrong when i pull up the Norton Antivirus Window. Autoprotect-OFF Email Scanning- ERROR. I had this problem a bout a year ago at the end of July when we upgraded to Windows Xp. I dont know why ccapp.exe doesnt load. When i restart the computer though auto-protect will run, but then when i log off again, and then log back on ccapp.exe does not load. and somtimes when i log off, the end task window pops up and says ccapp.exe is having problems and will now close. and then that bar comes up waiting for the program to close so you dont loose any unsaved information. and then you have to click "end task" so does anyone have any idea what is going on?