My daughter has had a Time computer for appx. three years. It is only used for college work now and she has never had a problem (that you kind folk have'nt fixed) It is 98se and last evening she booted up, it detected memory and then stalled saying IRQ20. Using ctlr+alt+delete does nothing. I turned it on this morning at 10.50am it is now 2.55pm and it still shows the same screen. I appreciate it is an old bit of rubbish but if I cannot get it sorted soon come September my machine will be loaded with her college work. I am sorry I cannot give too many specifications it never bothered me before.