I went to Best Buy today and bought an MP3 player. It was a Samsung 1GB MP3 player, model number YP-MT6Z. I bought the MP3 brand-new, and took it home only to open it and find out that the screen was scratched!
Yeah, a brand new MP3 player I just opened, and the screen was scratched, I mean REALLY scratched. The MP3 player's screen is TINY, and now that it's scratched it's impossible to read anything. I live far away from the store, so I decided to call before going. Man I wish I had checked at the store.
They said that they would charge me a 15% restocking fee for a refund/exchange, even though they sold me a scratched up MP3 player! The damn thing is used/refurbed for all I know. Now I would have to cough up another $30 fee, or go through the hassle of calling Samsung.
Is this what Best Buy does? Sells crappy products that have probibly been dropped a thousand times by their employees while stocking, and then wants more money from their customers for exchanges? Gah, this is the last time I ever buy something from Best Buy.
Now I'm stuck with a scratched up MP3 player... oh well, it least it works just fine.
I hate Best Buy!