Diskeeper 9 wont install.

**Wolfmight** · 11-07-2004, 09:10 PM

Well I successfully installed it on 3 other computers useing the same .exe file, but I get this error message on one of the machines. They are all running XP Pro SP2 btw. All fully updated, Cleaned, Reg fixed, etc.

http://img116.exs.cx/img116/411/error4.jpg

edit: btw, that look is just a theme. Everyone wanted different themes and this friend liked the MacOs X look.

also, could I defrag his computer with that server admin method? Maybe if I couldnt solve this problem.. i could work around it by useing another computer to defrag his. ?

**Sudden** · 11-07-2004, 10:29 PM

THE Diskeeper INSTALLS TO

C:\Program Files\Executive Software\DiskeeperWorkstation

OR

C:\Program Files\Executive Software\Diskeeper

CHECK WHICH ONE IT IS

1 try installing diskeeper and let the error message popup
once this has happened click Start then Run
type in regedit and click ok or press enter key once.

(with error message and installer still running).

2. Go To:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Diskeeper

3. click on the diskeeper folder and then you will see imagepath to the right. labeled under data as:

C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe

4. double click the imagepath icon and copy and replace:

C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe

with

"C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe"

OR

"C:\Program Files\Executive Software\Diskeeper\DKService.exe"

( the quotations at the ends is what you gotta add)

click ok then goto view button on the tool bar in registry editor and click refresh or just press F5 once.

then go back to your diskeeper installer with the error message still there click retry and it should be fixed.

IF THE ABOVE DOES NOT WORK

DO YOU HAVE Steganos Internet Anonym Pro

OR Similar Program Try uninstalling it. (NOT TURN OFF/OR DISABLE IT)

Then installing diskeeper

**peat moss** · 11-07-2004, 10:34 PM

@Sudden , Gee you had this problem before! Nice to here from experience ,instead of relying on Goggle . Best way to learn.

**Wolfmight** · 11-07-2004, 10:48 PM

Ok, I tried both of those and it still refuses to install. Actually the 2nd one wasnt there, but I tried changing the imagepath for "Disk"...still no luck.

Any other ideas?

I dont have Steg Internet Moniter... and I'm sure Zone Alarm is ok, since all other 3 comps installed fine while it was installed-n-running

btw, this same computer used to run Diskeeper 8 fine.. I uninstalled it to put on version 9 and it gave me the error. Now when I try to go back to 8, I get the same error also! wtf?

**Sudden** · 11-07-2004, 11:14 PM

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Diskeeper
------------------------ -----------------------Should be-----------------\Services\
You Mean this is missing.
If So It has'nt installed correctly or the program is corrupted.

Has there been a previous version installed?

Try these Manuals from diskeeper
The First is 13KB
second one is 4.42MB

http://www1.execsoft.com/pdf/Diskeeper9_support.pdf

http://www1.execsoft.com/pdf/Diskeeper9Home_Manual.pdf

**Sudden** · 11-08-2004, 12:30 AM

I haven’t read the manuals

Last resort

Uninstall diskeeper again.
If you have a reg edit program delete the executive software files
regcleaner
Then check
c: programs/windows/Downloaded Installations
I found this to be full of surprises programs that I had got rid off where still in here
(Not any more)

You probably find there are quite a few files with diskeeper in them
(Uninstalling /reinstalling)
Look in the long serial numbered ones as well.
Delete all the diskeeper ones including 9

C: program files/Executive Software deletes this folder

Re install

If this doesn’t work

Someone else might be able to help you.

Or read the manuals again