You might be asking what "trauma" did these poor people go through? They queued up in the wrong queue at check-in and were thus delayed (but note, not denied) boarding their flight. I get a lot of these . . .
you should cut off your bawls and post them to Noob flyer with instructions on how to suck them. fact.
I did. Sent the reply first class yesterday, day off today so it becomes an SEP when they phone to complain.
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