server.lu Throttling

[manu1991]

^^ Id say stay away from server.lu , till they provide a reason for capping the above mentioned servers

If your country has OVH (uk , france , nederlands or portugal) buy from them , get a SuperPlan BestOF , for 60 Euro , you'll get 200mbps OVH to internet and 1.5 TB of space

[Six66Mike]

till they provide a reason for capping the above mentioned servers

I was hoping dwdm would have weighed in by now but he's been absent from the forums for a while. Still waiting for official response after yet another phone call on Friday

[Ev0]

Looks like the server.lu bubble has popped

[xirvflux]

Looks like the server.lu bubble has popped

Seems so. dwdm has been posting here about seedboxes not being reliable customers... I think they must be from another planet if they think someone with their corporate website hosted there would tolerate tickets being unanswered or answered one week later, problems not fixed, invoices being sent early (they start billing the day they take your order, not the day their deliver, even if it's one week later), etc.

[Six66Mike]

By the look of it the timeline seems to kick in May 30th. Servers all moving sweet there, those with problems all seem to have slowed down from May 30.

xirvflux I brought up that last point and managed to get renewal days pushed back to the actual anniversary day they were delivered. In some cases it was 9-10 days, overall it was over 100 days difference combined.

Edit: *happy dance* well it's not resolved yet, but I got a response and some tests done on their end, and hopefully working toward a resolution. As long as the responses come promptly now and we can work toward a solution I'll be happy. If I'm waiting a week or so for a reply I'll be bummed out again. The responses I've receievd are good. Further cements my earlier comment that when you do get support, it's great. The problem is getting that support in the first place can be mind altering.

[eMoneyBags]

are you guys still having problems? mine seemed to only last for 1 day and has been fine ever since..

[Six66Mike]

Well they tested some of mine, pasted results of 48mbps on 3 servers, 29mbps on 1 and 96mbps on 1. The only one they said seemed to be off was the 29mbps due to "higher activity in this segment."

Apparently 48% bandwidth sustained for multiple days is acceptable and not warranting further comment. I also asked directly if this was intentional, network or configuration issue, and that has not been answered.

[FransTormer]

...I also asked directly if this was intentional, network or configuration issue, and that has not been answered.

Well, we do know from another topic that they were implementing throttling using VLAN's for servers that had speeds above xx% for more than yy hours on end. But judging by this topic, it seems quite unrealistic that every person here was using high bandwidth for longer sustained times and thus got throttled.

Hope speeds pick up for everyone and possibly server.lu will respond properly to tickets & questions.

[Six66Mike]

I directly asked if they are throttling and got this reply, which is word for word which I've seen other people get recently when asking the same questions.

"The servers in our Datacenter are wired in groups through 100Mbit/s shared connection. So if there are more customers who are consuming a larger bandwidth, others will remark that too with speed fluctuations.

If one uplink of a group gets saturated, the system ensures that every customer receives a fair share on of the bandwidth available for that group.

We can connect your server on a 'dedicated' line where you get more bandwidth, but you will have to pay for such an upgrade."

I've replied, waiting to find out how many servers share 100mbps ports & what this dedicated bandwidth is & how much it costs.

[Six66Mike]

Has anyone noticed even worse speeds after briefly having better speeds? I still haven't got a reply to the message I sent previously and the speeds have honestly gotten worse on a number of servers.