Windows Xp And Bt Broadband

[angel_of_death57]

So i will buy a new modem

I have seen BT have a "Voyager USB Modem" that looks like their Router 200 and they have a speed touch.

Where did you buy the sitecom modem from and does it work with BT how do i install it to work with BT.

[AndrewBarker]

Originally posted by angel_of_death57@15 July 2004 - 08:57
So i will buy a new modem

I have seen BT have a "Voyager USB Modem" that looks like their Router 200 and they have a speed touch.

Where did you buy the sitecom modem from and does it work with BT how do i install it to work with BT.

I bought the Sitecom ADSL usb modem from www.maplin.co.uk
Order Code: A79AR
Title: ADSL USB Modem
Status: Discontinued
Price Inc Vat: £29.99

but that was a year ago, and Maplin no longer stock that particular one

yes it works perfectly with BT Broadband, and it installs in a similar way to the Voyager. i.e run the supplied CD and it installs the software/drivers

I would personally never buy a BT branded modem

[angel_of_death57]

Well it would coem with a CD and would know the settings for Bt Broadband or do you mean the Bt Broadband disc i found some ADSL USB Modems

[AndrewBarker]

Originally posted by angel_of_death57@15 July 2004 - 15:20
Well it would coem with a CD and would know the settings for Bt Broadband or do you mean the Bt Broadband disc i found some ADSL USB Modems

first, when you have got your new modem, you need to unplug the bt voyager, then uninstall the software for it in 'Add or Remove Programs'

when you buy a modem it comes with its own install disc

The first time you connect in the dial-up box thingy you need to enter your BT username which is in the format "[email protected]"

the phone number box needs to be left blank. i.e no number

There are a couple of settings to set in the Protocol Setup menu
VPI=0
VCI=38
Encapsulation mode= PPPoA VCMUX

see your new modem handbook for further details

[Robert00000]

The most likely culprit are the modem drivers causing this problem. Re-install the drivers, if that doesn't work complaint to BT and get then to update their drivers.

Drivers used to cause a lot of problems like this (computer hanging) when XP first came out, but soon enough hardware manufacturers started to develop ones that worked properly.


EDIT: Why are you with BT anyway, don't you have NTL where you live?

[angel_of_death57]

Originally posted by Robert00000@16 July 2004 - 01:29
The most likely culprit are the modem drivers causing this problem. Re-install the drivers, if that doesn't work complaint to BT and get then to update their drivers.

Drivers used to cause a lot of problems like this (computer hanging) when XP first came out, but soon enough hardware manufacturers started to develop ones that worked properly.


EDIT: Why are you with BT anyway, don't you have NTL where you live?

Its not drivers i tried updating drivers.

And its ADSL only my area so cannot get Cable NTL.

I am getting a new USB ADSL Modem the voyager sucks.