Originally Posted by
ArtOfWar
I bought a seedbox from OVH yesterday at about 6pm BST. How long do you usually have to wait before they give you your server details?
I was under the impression it was about 10 hours, but I still haven't got mine yet. Is that right?
I received my customer id/nichandle straight away, but that's all I have so far.
When I ordered my Kimsufi, within 24 hours I was asked to send proof of ID for the credit card payment... so I got on the blower to the UK office telling them when to expect the fax. The chap I spoke to was very friendly and helpful.
Anyway, they got the login details over to me within the next couple of hours. They seem like a very professional outfit, and I'm completely and utterly pleased with the service they provide at such a sensible price.
I think I'm gonna be with OVH for a long time to come.
Might be worth you giving the london office a call to see where they are with your order.
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