Apple Denying Support to Smokers?

Darth Sushi · Darth Sushi

Apple Denying Support to Smokers?
By Chris Jacob, Nov 21, 2009 3:00 PM

" The Consumerist is reporting that two Mac users were denied AppleCare coverage because the owners were smokers. Not because the computers were damaged by second hand smoke, but because of OSHA regulations.

According to separate reports, Apple denied coverage for two users in 2008 based on the fact that OSHA lists cigarette smoke as a biohazard. Both techs refused service to the computers not because the smoke damaged them, but because it's considered hazardous to a tech's health to work on a contaminated unit.

Both owners tried to appeal their cases, even going all the way up to Steve Jobs. Unlike this guy, they weren't as lucky.

These are just two isolated incidents though, and in the comments at Consumerist some smokers are reporting having no trouble getting Apple to service their computers. It appears to be on a case-by-case basis, not a hard-set policy. Any smokers out there ever run into trouble getting Apple to repair hardware? [Consumerist via Slashdot] "

Source: http://gizmodo.com/5409976/apple-den...ort-to-smokers

ShadowsServant · ShadowsServant

ha how shitty is that. Nice service Apple.

Kwb · Kwb

Wow, strange thing.... If I were Apple, I wouldn't have adopted such a policy

megabyteme · megabyteme

Out of the thousands of repairs, only a couple were rejected. Those couple must have been NASTY! Anyone else ever work on someone else's computer? A lot of them fail because people don't blow the dust out of them. I think it is safe to assume that these people were HEAVY smokers. Dust saturated with cigarette smoke. Count me out, too.

brilman · brilman

Been alot of systems I've worked on that just about made me puke Dog/cat hair, mice droppings. Can't say that tar (cigarette smoke) was one of them. Lets just say I love my leaf-blower.

Rart · Rart

Quote:

Originally Posted by megabyteme

Out of the thousands of repairs, only a couple were rejected. Those couple must have been NASTY! Anyone else ever work on someone else's computer? A lot of them fail because people don't blow the dust out of them. I think it is safe to assume that these people were HEAVY smokers. Dust saturated with cigarette smoke. Count me out, too.

Agreed. It can't simply just be someone who lightly or occasionally smokes. If a laptop was in such a bad condition that someone would refuse to service it, it must be pretty fucked up.

Cabalo · Cabalo

I solved that problem long ago.
I use ashtrays.

share4ever · share4ever

HAhahahahah god damn crazy libs

goopka · goopka

Quote:

Originally Posted by brilman

Been alot of systems I've worked on that just about made me puke Dog/cat hair, mice droppings. Can't say that tar (cigarette smoke) was one of them. Lets just say I love my leaf-blower.

Mice droppings?? My first thought is how the hell did that get in there... but then, maybe I don't really want to know.

Darth Sushi	#1 11-22-2009, 03:28 AM
Sushi Lord Join Date: Sep 2002 Location: Corisant Posts: 2,976	Apple Denying Support to Smokers? Apple Denying Support to Smokers? By Chris Jacob, Nov 21, 2009 3:00 PM " The Consumerist is reporting that two Mac users were denied AppleCare coverage because the owners were smokers. Not because the computers were damaged by second hand smoke, but because of OSHA regulations. According to separate reports, Apple denied coverage for two users in 2008 based on the fact that OSHA lists cigarette smoke as a biohazard. Both techs refused service to the computers not because the smoke damaged them, but because it's considered hazardous to a tech's health to work on a contaminated unit. Both owners tried to appeal their cases, even going all the way up to Steve Jobs. Unlike this guy, they weren't as lucky. These are just two isolated incidents though, and in the comments at Consumerist some smokers are reporting having no trouble getting Apple to service their computers. It appears to be on a case-by-case basis, not a hard-set policy. Any smokers out there ever run into trouble getting Apple to repair hardware? [Consumerist via Slashdot] " Source: http://gizmodo.com/5409976/apple-den...ort-to-smokers Last edited by Hairbautt; 11-22-2009 at 12:26 PM.. Reason: fixed image

ShadowsServant	News Section - #2 11-22-2009, 04:21 AM
Tomato Join Date: Nov 2007 Posts: 379 BT Rep: +16	ha how shitty is that. Nice service Apple. __________________

megabyteme	News Section - #4 11-22-2009, 10:42 AM
Your Future Alibi Join Date: Apr 2009 Location: In ur browser Posts: 1,507 BT Rep: +11	Out of the thousands of repairs, only a couple were rejected. Those couple must have been NASTY! Anyone else ever work on someone else's computer? A lot of them fail because people don't blow the dust out of them. I think it is safe to assume that these people were HEAVY smokers. Dust saturated with cigarette smoke. Count me out, too. __________________ Waiting impatiently for Breaking Bad season 3 to start on March 21. Secondly, my wife delivered our twins on February 25. Both are healthy and receiving top-notch care! For info and video of his first fight click here

Cabalo	News Section - #7 11-22-2009, 03:19 PM
The Bad Cop Join Date: Mar 2007 Age: 33 Posts: 6,665 BT Rep: +18	I solved that problem long ago. I use ashtrays. __________________

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Kwb	News Section - #3 11-22-2009, 09:45 AM
Member Join Date: Feb 2009 Posts: 4	Wow, strange thing.... If I were Apple, I wouldn't have adopted such a policy

brilman	News Section - #5 11-22-2009, 12:11 PM
Poster Join Date: Aug 2009 Location: USA Posts: 101	Been alot of systems I've worked on that just about made me puke Dog/cat hair, mice droppings. Can't say that tar (cigarette smoke) was one of them. Lets just say I love my leaf-blower.

share4ever	News Section - #8 12-02-2009, 02:26 AM
Member Join Date: Apr 2008 Posts: 12	HAhahahahah god damn crazy libs

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