Trying to delete something thats not there?
(Click here to view the original thread with full colors/images)Posted by: Portyansky
Ok so heres the scoop. I am trying to install a new version of nero and it tells me i have an old version of incd, so it then proceeds to tell me that inorder to continue downloading this new version it has to delete the old incd. So i said go ahead, then a seperate box opens up and says incd could not be detected.
Anyway I take a look at my add/remove programs and see that i have:
Ahead Incd
Ahead Neromix
Nero Vision Express 2
But when i try to delete them this way it says Blah Blah not detected on your system. And the file sizes for them are blank. How do i get rid of these?
I hope i got my point across, b/c i have been having this problem for quit a while now, but have been using a different program, which isnt that great.
Please help and thanks in advance.
Posted by: lysine
try running the cleantool.
for v6:
http://ww2.nero.com/nero6/eng/General_Clean_Tool.html
for v7:
http://www.nero.com/nero7/eng/Nero_7_Clean_Tool.html
Posted by: Portyansky
Thank you, Thank you ,Thank you, a million Thank you. It worked like a charm.
Posted by: lysine
no problem. that works for some people and doesn't work for others. glad it fixed things for you :)