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MP3 not recognize

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Posted by: Skydragon

When I hook it onto my usb cable, it doesn't recognize it...I downloaded all latest applications, and firmware...but it still won't recognize it. I can't call the support today because they are closed. Please HELP if anyone have similar problem before and know how to fix it.!!!!

Eit: Oh i think i know why...because the player uses a USB2.0 and i have the 1.0 Is there a way to charge the usb cable?



Posted by: HCT

what is the mp3?



Posted by: Skydragon

creative muvo slim 256mb oh and I think i know what's wrong with it. When i check the device manager, it says that it need a driver...I went to check the creative website but couldn't find one...



Posted by: Rip The Jacker

You usually don't need drivers if your using Win2000/XP, it just installs itself as a USB Mass Storage device. What OS are you using?



Posted by: Skydragon

You usually don't need drivers if your using Win2000/XP, it just installs itself as a USB Mass Storage device. What OS are you using?


Window XP SP1...hmmm that's weird.



Posted by: Rip The Jacker

OK, you said you downloaded the latest applications?

The website says the Creative Muvo Slim comes with:
MuVo? Slim Player
Pair of Stereo Earphones
Stylish Protective case
Rechargeable Li-Ion Battery
Quick Start Guide
Installation CD
USB Cable

This might sound silly, but did you try the Installation CD?



Posted by: Skydragon

yes, i installed everything or i think i did.


I'll remove everything and reinstall them...



Posted by: Virtualbody1234

Do you have the USB drivers? The ones that enable the USB ports.



Posted by: Skydragon

Do you have the USB drivers? The ones that enable the USB ports.


I'm not sure. How do you know if you have them or not? and if i don't where do i get it?

Thank you so much.



Posted by: tesco

What motherboard/usb card do you have?

do other usb devices work?



Posted by: Virtualbody1234

Look in the device manager. The the item at the bottom of the list should show the status of the USB controllers.



Posted by: Skydragon

It's all looking fine. They all have a "+" beside them.



Posted by: Skydragon

What motherboard/usb card do you have?

do other usb devices work?


Yes other usb devices work. Im not sure where you find out what's the name of the usb card.

Ok, now i get this message when i hook it up. It's a unknown device and an error message saying something about not recognizing it. Any help?



Posted by: S!X

Yes other usb devices work. Im not sure where you find out what's the name of the usb card.

Ok, now i get this message when i hook it up. It's a unknown device and an error message saying something about not recognizing it. Any help?

Have you checked the Creative site for any further info? I know at one point my mp3 player wasnt being recongnized, so i had to download some driver thing to fix it ;) And after that voilla :ermm:



Posted by: Skydragon

Have you checked the Creative site for any further info? I know at one point my mp3 player wasnt being recongnized, so i had to download some driver thing to fix it ;) And after that voilla :ermm:

no...they don't got any driver for that mp3 player.

By the way

Heres a list that I have.

Universal Serial Bus Controllers
Generic USB Hub
Intel(R) 82801EB UBS Universal Host Controller -24D2
Intel(R) 82801EB USB Universal Host Controller -24D4
Intel(R).....................................................................-24D7
Intel(R).....................................................................-24DE
Standard Enhanced PCI to USB Host Controller
Unknown Device (That's the mp3 player)
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

You think any of those are capable with USB 2.0?



Posted by: S!X

I just found this.

EDIT: wrong 1 lol :no:

My friend who has that mp3 hasnt been on msn lately so i havent been able to ask em but i dont think he had a problem with it. :no:

SkyDragon, have you tried this?

http://dmzweb4.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=195,E=0000000000050218402,K=6814,Sxi=0,Kb=ww_english,VARSET=ws:http://us.creative.com/,Case=obj(4763)



Posted by: HCT

try this
put the installation cd in the cd drive, then plug in the mp3 player, then go to the device manager where ever you see a question mark right click>properties>driver(tabs) then click on update driver and then tell it to look on the cd.



Posted by: Skydragon

try this
put the installation cd in the cd drive, then plug in the mp3 player, then go to the device manager where ever you see a question mark right click>properties>driver(tabs) then click on update driver and then tell it to look on the cd.


I don't see no question marks...It is just listed as unknown device.

Linkin Park: Yeah I went to that site but the firmware won't work sine my player isn't connected.



Posted by: Skydragon

alright guy :D:D:D:D:D:):):):):) I got it to work. The problem was that I hooked the usb 2.0 port in the wrong place. I never knew i had a slot in the back of my computer until i actually look. :o Well THANKS!!! for everyone help. :)






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