Chewie
12-03-2005, 08:58 PM
They make right junk, now eh?
In June, I bought an Espon RX425 all-in-one because I had broken my C42+ while trying to clean ink from the rollers (long story - lost a spring!). I got it from PC World, because they had it on offer for £85.
In July, I phoned Espon's Tech desk to complain that the jets constantly needed cleaning, sometimes three times during the life of the cart. They told me that I should clean the heads.
WTF?
I resolved to buy only cheap ink because it couldn't be any worse that the Epson stuff, but they still needed cleaning, and eventually got to the point where no amount of cleaning would restore quality.
This was in August.
I spent another £30 on a set of original carts and proceeded to run the whole fucking lot through the printer in cleaning processes.
This is when I drove to the local Espon Approved Repair Centre and dumped it left it with them.
They phoned me half an hour later to tell me it was out of ink. "No shit." I told them, "That's because I've been running the cleaning process since putting the carts in."
They put their own carts in and printed off 50 flawless prints of the old PS head-dress thing.
They gave me the printer back and told me it just needed cleaning.
OK, I went and bout another £30 worth of Epson ink.
Less than a fortnight later, the heas needed cleaning again on the same carts.
This time Espon agreed to give me another printer... and a set of new carts as a 'goodwill gesture'.
The carts never turned up.
Right now, I am really pissed off because I changed the carts again last Sunday (Epson, of course) and the heads need cleaning again.
Not just one clean, though, it's had three and there are still gaps on the print quality test.
This is the very last Epson product I shall buy, and I will no longer recommend them.
I have previously been repsonsible for my brother, brother-in-law,two workmates, three customers and two family friends buying Epson.
I should have guessed they were going off the rails when my brother complained his CX3200 wasn't cleaning it's heads properly.
OK, rant over.
Just wanted to get that off my chest.
Now all I have to do is save up for a Brother a-i-o and dump this thing on PC World's counter with a kindly note.
In June, I bought an Espon RX425 all-in-one because I had broken my C42+ while trying to clean ink from the rollers (long story - lost a spring!). I got it from PC World, because they had it on offer for £85.
In July, I phoned Espon's Tech desk to complain that the jets constantly needed cleaning, sometimes three times during the life of the cart. They told me that I should clean the heads.
WTF?
I resolved to buy only cheap ink because it couldn't be any worse that the Epson stuff, but they still needed cleaning, and eventually got to the point where no amount of cleaning would restore quality.
This was in August.
I spent another £30 on a set of original carts and proceeded to run the whole fucking lot through the printer in cleaning processes.
This is when I drove to the local Espon Approved Repair Centre and dumped it left it with them.
They phoned me half an hour later to tell me it was out of ink. "No shit." I told them, "That's because I've been running the cleaning process since putting the carts in."
They put their own carts in and printed off 50 flawless prints of the old PS head-dress thing.
They gave me the printer back and told me it just needed cleaning.
OK, I went and bout another £30 worth of Epson ink.
Less than a fortnight later, the heas needed cleaning again on the same carts.
This time Espon agreed to give me another printer... and a set of new carts as a 'goodwill gesture'.
The carts never turned up.
Right now, I am really pissed off because I changed the carts again last Sunday (Epson, of course) and the heads need cleaning again.
Not just one clean, though, it's had three and there are still gaps on the print quality test.
This is the very last Epson product I shall buy, and I will no longer recommend them.
I have previously been repsonsible for my brother, brother-in-law,two workmates, three customers and two family friends buying Epson.
I should have guessed they were going off the rails when my brother complained his CX3200 wasn't cleaning it's heads properly.
OK, rant over.
Just wanted to get that off my chest.
Now all I have to do is save up for a Brother a-i-o and dump this thing on PC World's counter with a kindly note.