Files getting deleted

[maebach]

on my 2nd hdd, I keep getting explorer.exe problem when I go to specific folders. Could it be that the files are corrupt when I reformatted my master hdd? Some of my movies had fused with other movies and some rars were corrupt that were fine before. Because of this, I had to reformat again today. this is the 2nd time in a month. any help would be appreciated.


:angry: :frusty: :frusty: :cry: :( :wacko:

[S!X]

Sigh, so after the reformat its still fecked? :(

[maebach]

yea, the files where I'd get the explorer.exe (C++ Runtime) error were, my cpu apps and pictures folder. I deleted most of the files in them, the pictures folder is fine. But some of my games and music are missing.

the error I got before reformatting was a blue screen and it said something like error 000001600 or something like that. I tried safe mode but that didnt load either.

[maebach]

all my songs are deleted, also 2 of my movies got deleted too. help please anybody :(:(:cry: :frusty:

[backlash]

You could try using classic windows view. I had an explorer issue when I browsed a particular folder through network places. When I used windows classic view it didn't crash.

[Delorean]

have you considered the fact that someone might have hacked your pc...
Pretty unlikely but it could be it...
Also it could be a virus/trojan/worm from your 1st hd and had tranfered to the second one this is likely to happen too.. some worms are really hard to be detected and can do serious damage...
Why don't you back up all the files that you need and then reformat both hard disks.
Who knows, maybe the next time you are going to open your pc windows may be missing and not just few files!

[maebach]

I backed up my files from my 2nd hdd. and I am burning it onto a DVD. I think I'm going to reformat the 2nd hdd. I too thought it could be a hacker. I have as-watch and sygate. my router firewall, and windows firewall are off.

should I reformat my 2nd hdd then? it's only my second that has the problems. and I scanned with AVG, and there were no viruses.

[Virtualbody1234]

Turn on the router firewall.

After you get all your files backed up... Use killdisk to erase the whole drive. Then remake the partitions and start from scratch.

Don't connect to the internet until you have security installed!

[maebach]

I turned on the router firewall, and I used partition magic to format the 2nd hdd. I have AVG, sygate, and ad-watch. so far Its ok. most of my pictures and music was deleted before I backed up.

[maebach]

It's happening again!!!!!!!!! :cry:

my songs are getting messed up with my movies, and my movies dont have any audio and are corrupte4d

[Snee]

My brother's computer used to lock up and stuff when it tried to load up thumbnails of movies and stuff, switching to list view helped there.

If it isn't a virus you could try and do that, to see if something happens when windows tries to preview stuff.



I'd say it's a virus, tho', never heard of problem exactly like yours. Did you make sure you formatted all drives in there properly?

But just in case it's a weird case of northbridge-overheating (can cause file-corruption, tho' I never heard of it doing something this specific) or something: check the cooling on your mobo, if there's a small fan on top of the northridge, make sure it spins. Also try running memtest, bad sticks of memory can cause data-corruption.

Also make sure that the drive itself is ok.

Might as well try some weird stuff, if you made absolutely certain it wasn't a virus or a hacker.



And did you install anything weird before it started doing this?

[Chewie]

AVG is not worth a light, I'm afraid, so you can't say with certainty that you don't have a virus.
Scan your system with a better AV product (NOD32 or Kaspersky highly recommended).

Personally, I think your HDD's on the way out.

[maebach]

my 1st hdd (the one that works) is a few years old, but the seagate 160 gb (the corrupted one) I got last summer :( . Ill dl nod32/kaspersky. thanks. Ill also try a memtest.


From what I remember, it started when I installed dvdfab. after installing it, you have to install a registry addition to get dvdfab to work. Could that be it? Could it be the registry?

[fkdup74]

Also make sure that the drive itself is ok.

sound advice

@maebach - have you ran chkdsk, seatools or anything like that?

[maebach]

I did, and I forgot to mention what it said.

'Errors Found. CHKDSK cannot not continue in read-only mode.'

what do I do? how do I schedule for it to run at startup, and whats seatools?

[Virtualbody1234]

http://www.seagate.com/support/seatools/

[fkdup74]

I would have chkdsk try to repair/recover the bad sectors

example:

chkdsk d: /r

or use Seatools :P


'Errors Found. CHKDSK cannot not continue in read-only mode.'

you didn't give it a fix/recovery command
in cmd prompt that's the /r or /f tags
in gui there's some checkboxes for them

[cashvillecrush]

sorry man but thats what happen on my old school p3 500 mhz pc with the hd i just had to give up throw it out and buy a new one and redownload a lot of things.

[maebach]

it took me about 10 mins to fully startup my pc today.

I got 1 error at startup ( I think it might be from nod32):

http://img527.imageshack.us/img527/2060/untitled2dr.jpg (http://imageshack.us)


this one was during ckdsk, I tried opening my 2nd hdd (corrupt one):

http://img527.imageshack.us/img527/4039/untitledqq6kb.jpg (http://imageshack.us)

[Virtualbody1234]

Have you run seatools yet?

[maebach]

Im doing it now, chkdsk just finished.

http://img104.imageshack.us/img104/2861/cmdchkdsk5sn.jpg (http://imageshack.us)

:lookaroun

[fkdup74]

22 GB in bad sectors :pinch:

[maebach]

these are the results from the seatools test:


SeaTools Desktop v3.02.03
Copyright (c) 2005 Kroll Ontrack Inc.

2/25/2006 @ 7:47 PM

The following information has been generated by SeaTools Desktop. Use
this information to help you recognize and resolve potential data access
problems.


System Information:
BIOS Date 10/28/02
Conventional Memory size 639 K
Extended Memory size 58532 K
IO Channel type PCI



Drive Information:
SIZE MODEL
--------- ---------------------
160 GB ST3160023A


Serial Number = 4LJ0AETK
Int13 Num = 81, PHYS CHS = 16383x16x63.
ParmTable CHS, Rsvd = 19457x255x63

PARTITION CYLINDER SIZE
---------- ------------ ----
# Type Start End MB
PRIMARY
1 NTFS 0 19456 160049


Diagnostic Results:

Seagate DiagATA Quick Test Result: Passed
Recommendation:
The "Quick Test" is adequate for most situations.
Consider running the "Full Test" which
verifies each sector on the drive if you need to run a more
comprehensive diagnostic.



Results from Seagate's DiagATA/SCSI:
-----------------------------------------------------------------

DIAGATA.EXE Version 3.08.50328ML
Copyright (c) 2002 by Seagate Technology, LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000125
Short Test Begin: 25-Feb-2006 18:44:18
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023A
Serial Number: 4LJ0AETK
Firmware Revision: 8.01
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
Conductor Cable Reported
ID Method: CSEL
SMART Enabled
SMART Check: Passed
DST - Passed
PIO/DMA Data Compare
Total Bytes = 8065024
Estimated PIO Transfer Rates
Min: 2.19MB/s Max: 2.25MB/s Avg: 2.22MB/s
Estimated DMA Transfer Rates
Min: 71.94MB/s Max: 89.93MB/s Avg: 88.08MB/s
SMART Check: Passed
Short Test Passed: 25-Feb-2006 18:45:15
SMART Disabled


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI

ATA Full Test Result: Passed



Results from Seagate's DiagATA/SCSI:

-----------------------------------------------------------------

DIAGATA.EXE Version 3.08.50328ML
Copyright (c) 2002 by Seagate Technology, LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000122
Long Test Begin: 25-Feb-2006 18:46:00
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023A
Serial Number: 4LJ0AETK
Firmware Revision: 8.01
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
Conductor Cable Reported
ID Method: CSEL
SMART Enabled
SMART Check: Passed
Full Scan (0 to 312581808) - Passed
Elapsed Time: 1.02 Hours
Estimated Internal Transfer Rates
Min: 8.32Mb/s Max: 8561.31Mb/s Avg: 367.06Mb/s
PIO/DMA Data Compare
Total Bytes = 20725760
Estimated PIO Transfer Rates
Min: 2.26MB/s Max: 2.32MB/s Avg: 2.29MB/s
Estimated DMA Transfer Rates
Min: 73.75MB/s Max: 122.91MB/s Avg: 91.59MB/s
Long Test Passed: 25-Feb-2006 19:47:23
SMART Disabled


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI



File Structure Test Result:

Partition 1 (NTFS (160 GB) Local Disc 2) Result: Failed with critical Errors

The following errors were found while scanning the volume:
- One or more errors were found in the index
- Other errors were found

NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.



******************************************


Recommendation:
All selected physical diagnostics passed.

If you are not experiencing data loss and SeaTools reports File
System Structure errors, they may be caused by a lock-up or
failure to shutdown Windows correctly. Many times, these errors
may be repaired through normal system maintenance which
includes using the Windows provided "Defrag" and
"Scandisk / Chkdsk / Error Checking" utilities.

If you are experiencing a hardware error, you should isolate
the cause and replace the failing component. If you are unsure how
to proceed with repairs, contact a computer professional. After
completing any maintenance tasks, run SeaTools again to
verify that all errors have been repaired. If errors continue to
occur, the system may not be stable. Again, contact a computer
professional.




========================================================

[maebach]

End results from Seagate's DiagATA/SCSI

ATA Full Test Result: Passed



Results from Seagate's DiagATA/SCSI:

-----------------------------------------------------------------

DIAGATA.EXE Version 3.08.50328ML
Copyright (c) 2002 by Seagate Technology, LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000122
Long Test Begin: 25-Feb-2006 18:46:00
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023A
Serial Number: 4LJ0AETK
Firmware Revision: 8.01
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
Conductor Cable Reported
ID Method: CSEL
SMART Enabled
SMART Check: Passed
Full Scan (0 to 312581808) - Passed
Elapsed Time: 1.02 Hours
Estimated Internal Transfer Rates
Min: 8.32Mb/s Max: 8561.31Mb/s Avg: 367.06Mb/s
PIO/DMA Data Compare
Total Bytes = 20725760
Estimated PIO Transfer Rates
Min: 2.26MB/s Max: 2.32MB/s Avg: 2.29MB/s
Estimated DMA Transfer Rates
Min: 73.75MB/s Max: 122.91MB/s Avg: 91.59MB/s
Long Test Passed: 25-Feb-2006 19:47:23
SMART Disabled


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI



File Structure Test Result:

Partition 1 (NTFS (160 GB) Local Disc 2) Result: Failed with critical Errors

The following errors were found while scanning the volume:
- One or more errors were found in the index
- Other errors were found

NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.



******************************************


Recommendation:
All selected physical diagnostics passed.

If you are not experiencing data loss and SeaTools reports File
System Structure errors, they may be caused by a lock-up or
failure to shutdown Windows correctly. Many times, these errors
may be repaired through normal system maintenance which
includes using the Windows provided "Defrag" and
"Scandisk / Chkdsk / Error Checking" utilities.

If you are experiencing a hardware error, you should isolate
the cause and replace the failing component. If you are unsure how
to proceed with repairs, contact a computer professional. After
completing any maintenance tasks, run SeaTools again to
verify that all errors have been repaired. If errors continue to
occur, the system may not be stable. Again, contact a computer
professional.




========================================================


I split the results into 2 pieces. It took me 15mins to startup my pc after seatools. :cry: :(:(:(:( If still nothing works, I'll uninstall some programs and maybe format the seagate hdd.

thanks alot for your help guys. really. what do you think? the errors look serious

[Virtualbody1234]

Looks like the drive passes physical tests.

Make backups of all the data you want to keep and then remove partition(s) from that drive. Repartition and reformat the drive and run the tests again.

[maebach]

I guess I'll do that.

DO you guys know why my pc is so slow?

it took 12 mins to startup, and it takes 30 sec to load FF. also I cant run 2 programs at the same time :cry:

[maebach]

I used partition magic, to delete the partition, and format the drive. then I ran seatools again.:

SeaTools Desktop v3.02.03
Copyright (c) 2005 Kroll Ontrack Inc.

2/26/2006 @ 3:58 PM

The following information has been generated by SeaTools Desktop. Use
this information to help you recognize and resolve potential data access
problems.


System Information:
BIOS Date 10/28/02
Conventional Memory size 639 K
Extended Memory size 58532 K
IO Channel type PCI



Drive Information:
SIZE MODEL
--------- ---------------------
160 GB ST3160023A


Serial Number = 4LJ0AETK
Int13 Num = 81, PHYS CHS = 16383x16x63.
ParmTable CHS, Rsvd = 19457x255x63

PARTITION CYLINDER SIZE
---------- ------------ ----
# Type Start End MB
EXTENDED
1 NTFS 1 19456 160041


Diagnostic Results:

ATA Full Test Result: Passed



Results from Seagate's DiagATA/SCSI:

-----------------------------------------------------------------

DIAGATA.EXE Version 3.08.50328ML
Copyright (c) 2002 by Seagate Technology, LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000122
Long Test Begin: 26-Feb-2006 14:57:19
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023A
Serial Number: 4LJ0AETK
Firmware Revision: 8.01
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
Conductor Cable Reported
ID Method: CSEL
SMART Enabled
SMART Check: Passed
Full Scan (0 to 312581808) - Passed
Elapsed Time: 1.01 Hours
Estimated Internal Transfer Rates
Min: 8.23Mb/s Max: 658.26Mb/s Avg: 369.76Mb/s
PIO/DMA Data Compare
Total Bytes = 20815872
Estimated PIO Transfer Rates
Min: 2.26MB/s Max: 2.32MB/s Avg: 2.29MB/s
Estimated DMA Transfer Rates
Min: 73.83MB/s Max: 123.05MB/s Avg: 91.49MB/s
Long Test Passed: 26-Feb-2006 15:58:07
SMART Disabled


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI



File Structure Test Result:

Partition 1 (NTFS (160 GB) ) Result: Failed with critical Errors

The following errors were found while scanning the volume:
- One or more errors were found in metadata file records


NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.



******************************************


Recommendation:
All selected physical diagnostics passed.

If you are not experiencing data loss and SeaTools reports File
System Structure errors, they may be caused by a lock-up or
failure to shutdown Windows correctly. Many times, these errors
may be repaired through normal system maintenance which
includes using the Windows provided "Defrag" and
"Scandisk / Chkdsk / Error Checking" utilities.

If you are experiencing a hardware error, you should isolate
the cause and replace the failing component. If you are unsure how
to proceed with repairs, contact a computer professional. After
completing any maintenance tasks, run SeaTools again to
verify that all errors have been repaired. If errors continue to
occur, the system may not be stable. Again, contact a computer
professional.




========================================================


HELP!!!!! :cry:

does anybody know if this could be making my pc go soooo slooooooooooowwwwww

thanks

[maebach]

I just realized that theres a five year warranty on the drive :lookaroun

should I send it back? does anybody know what could be making my pc go so slow? :( I've defragged and scanned for viruses using nod32

[fkdup74]

seatools says the physical drive is fine, so....
I blame this on Partition Magic :happy: :acronisfanboy:

[Virtualbody1234]

seatools says the physical drive is fine, so....
I blame this on Partition Magic :happy: :acronisfanboy:
Or a software problem. Maybe a virus, trojan or something like that.

I'm a bit confused about something here. You say you formatted and the PC is so slow. Did you do a fresh install of Windows or are you still running the old setup?

[fkdup74]

Or a software problem. Maybe a virus, trojan or something like that.

no, damnit! it's Partition Magic f*cking up! :angry:

:P

[maebach]

seatools says the physical drive is fine, so....
I blame this on Partition Magic :happy: :acronisfanboy:
Or a software problem. Maybe a virus, trojan or something like that.

I'm a bit confused about something here. You say you formatted and the PC is so slow. Did you do a fresh install of Windows or are you still running the old setup?

I reformatted a few weeks ago. should I send in the seagate drive? but yea, it took 3 mins to start firefox and 12 mins to get windows bootup. Do I have to reformat again?