Cannot Shutdown

[weendune]

For some reason now when i click turn off computer it shows
the hourglass and just sits there. I never does anything.
I have to hold the button on the tower.

????????????????

[100%]

there is probably a process which is blocking it. do a hijack this log.

http://filesharingtalk.com/vb3/t91998-.html

[weendune]

Ok, Im still learning. Where can i get my logfile.

[100%]

get the hijackthis program here http://www.majorgeeks.com/download3155.html

run and paste the log into that analyzer site in other thread

[weendune]

Thanks 100, I found 2 unwanted and deleted them.

[weendune]

Ok, still didn't fix my shutdown problem though.

[suprafreak6]

try a backup and then just format

[peat moss]

Sometimes its the easy things , it could be a corrupted sound file . Do you have a sound event shut down like exit windows ?

[clocker]

Perhaps the Elder Geek (http://www.theeldergeek.com/shutdown_issues_in_xp.htm) (no, not me) can help.
These are oldies but goodies and may do the trick.

Edit: The info re:APM seems pertinent.

[gjdunga]

I've found that that 40% of the time it's part of the userhive not wiriting correctly and the registry process is waiting for the system to timeout before shutting down. This normaly results in the dirty flag not being cleaned and a longer bootup process as well.. You should look at using the USERHIVE CLEANUP Tool at microsoft.. You can read more about what's going on here (http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en).

Also double check to see what spyware / virus software you have, and make sure it's updated.

Hijackthis is a good start if you know alot about the process and services in your system. If all else fails, you can use the MSCONFIG (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/msconfig_usage.mspx?mfr=true) command to start your computer without any extra frills.

GD

[SHRUDE]

I had the same problem , although start up was fine.. as the OP didnt mention , it was the ShutDown that took forever.

One thing i did was disable my net connection , before i tried to shut down.. and it got a little faster. so then i...



Also double check to see what spyware / virus software you have, and make sure it's updated.


I'd be doing that first.

I reccomend
Spyware Doctor
Spybot
AdAware
Windows Defender
Spyware Blocker (after your system is cleaned)

scan with EACH of those , while NOT connected to the net.
available here:
http://majorgeeks.com/downloads31.html

I am pedantic and would reboot and scan with the same program again after the reboot , and and do the same with each scan.

apart from a bunch of uneccesary programs loading into your Systray, that just WONT shut down...

I bet thats your problem.
;)


and you will not need to

try a backup and then just format

[limesqueezer]

Maybe the computer is in use, try to turn off updates or any other program that is running.