MS Office installation problems

[threelions00]

I am trying to install MS Office 2003 and it won't let me! I am running XP Pro with SP2. i have tried different versions of MS Office 2003 to make sure the one i was trying was not corrupt. On one version, it just comes up with an error message and the other version seems to be installing, then rolls back with no warning and then just disappears without installing.

However, on my other pc, it works all fine, installs with no problems. Any ideas anyone? Thanks in advance

[Virtualbody1234]

... On one version, it just comes up with an error message...

What's the error message?

[david02]

yeah, what error message ?

I am feel lucky

http://support.microsoft.com/default.aspx?scid=kb;en-us;324516

[threelions00]

ok, the error i am getting is... Error 2908. An internal error has occurred.
({DF209BD7-5635-4611-B7CD-365732DE60DE}) Contact your Information Technology department for assistance.

Trouble is, i am the Information Technology department which is why i am in trouble!

I have defragged, cleaned up the system etc but nothing is helping.
Thanks!

[backlash]

Here they suggest moving/renaming/deleting the file mscoree.dll from system32 directory.

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=187071&SiteID=1

It doesn't hurt to try.

[Virtualbody1234]

This might help:

http://support.microsoft.com/?kbid=895975
or
http://support.microsoft.com/?kbid=299777

[threelions00]

well so far, backlash's suggestion is winning, i changed the file name and all is installing well. but Mr VB, thank you for your help as well, always appreciated.

[backlash]

Glad we could help. Let us know if it completes the install.

[threelions00]

it did complete the install thank you. a while back, i had the same sort of problem installing another piece of software on the upstairs pc so i may try doing the same with that one, once again, thank you.

[backlash]

np. enjoy your software. :)