Error on my documents

[Acid_death69]

Hi there im new here my mate told me to come here if i had any problems. well the thing is whenever i go in to my documents the error thing comes up saying would you like to send an error report you know stuff like that. so i turned of my pc thinking it wouldnt happen again but it keeps on accuring. does any one know what might be causing this do i need to show a bit of info that will help me sort it out?
Dan

[ilw]

Few questions which might help pin it down:

1) Are you running xp or windows 2000 or windows 98?
2) when did you first notice it
3) had you installed anything new (hardware or software) or run windows update shortly before you first noticed it
4) Does it happen everytime you open "my documents" or is it sporadic
5) Can you access my documents in other ways, e.g. if you open up microsoft word and go File -> Open can you browse into the my documents folder without any problem?

[backlash]

I had a similar problem accessing files in my network places. The solution, rather, the workaround, was to go to my computer > choose tools > folders options > tick use windows classic folders.

This is for win XP.

[Acid_death69]

im using windowsXp, i first noticed it today, erm the only thing that i put on was a few south park vids and then it started acting up.
It happens everytime i open it. i can access it via other wise like you said but when i go striaght into my documents.

will try that backlash but will i always have to work with normal window classic folders?

[Acid_death69]

backlash i tired the folder settings it didnt change anything. the only thing that has changed on my documents that might have caused it was me putting some more south park vids on it. But the thing is i took them off my pc and then re opened my documents that still didnt work. its getting very frustrating thanks for ya help.

[backlash]

It sounds like there's something wrong with the videos. Is it set to thumbnails? Maybe you need a new codec for them. Try getting the latest version of k-lite codec pack. http://home.hccnet.nl/h.edskes/mirror.htm

I use the 2.72 full version. That should fix it.

[Acid_death69]

cheers i'll see if that works

[Acid_death69]

this came up when i was installing the K-lite codec your were on about what does it mean? and what should i do about it?

I have tried retry it but nothing comes happens it keeps failing.

[Acid_death69]

k that i manage retry and it worked but haha its got stuck on a different part now. lil help?

[Acid_death69]

lol well after all that i managed to get everything installed but still im having the the error still come up. Is there anything else that could help?
thanks for your help:)

[backlash]

could you tell us exactly what the error message says?

[Acid_death69]

what? the report that it would send off to microsoft?

[backlash]

no the error you get BEFORE that part comes up.

Check event viewer for the specifics to what module is crashing.

control panel > administrative tools > event viewer > check application section and system section

[Acid_death69]

Event Type: Information
Event Source: ESENT
Event Category: Online Defragmentation
Event ID: 700
Date: 03/11/2006
Time: 00:00:04
User: N/A
Computer: DAN-EA03E9BA43D
Description:
msnmsgr (1488) Online defragmentation is beginning a full pass on database '\\.\C:\Documents and Settings\Dannyo\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\Working\database_AA80_CEAA_80CE_7C77\dfsr.db'.


from that it looks like msn messenger is the cause! or am i jumping to conclusions?

[backlash]

You're looking for ones that are timestamped at the time you get the error. You want to look at the ones that say error (red circle with white x) or warning (yellow triangle with an exclamation point in it)

[Acid_death69]

okay cheers

[Acid_death69]

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 19/11/2006
Time: 19:09:27
User: N/A
Computer: DAN-EA03E9BA43D
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module mpegsplitter.ax, version 1.0.0.4, fault address 0x00024fbb.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 6d 70 65 67 73 in mpegs
0038: 70 6c 69 74 74 65 72 2e plitter.
0040: 61 78 20 31 2e 30 2e 30 ax 1.0.0
0048: 2e 34 20 61 74 20 6f 66 .4 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 32 34 66 62 62 0d 0a 24fbb..

[backlash]

I think it's a problem with your codecs. Uninstall the codec pack I recommended and reinstall. Do you have any other codec packages installed?

You could also try deleting the thumbs.db in case it's corrupted. Enable hidden files and folders and view that folder through another means like mentioned earlier.

[Acid_death69]

okay then i will try that. Nah i havent got any other codec installed cos when i was installing that one you recommended it said all other ones will be uninstalled before installing.
but i will look around it couldnt hurt cheers for ya help backlash:)

[Acid_death69]

cheers backlash that worked:)

[backlash]

great! Was it the reinstall of the codec pack or the thumbs.db? hehe The world may never know. ;)

[Acid_death69]

haha it was the codec by the looks of it thanks:)

[backlash]

ok, cool. Glad it's all fixed. :)

[david02]

was it the thumbs.db file ? Most likely that was the problem I think.