nod 32 prob

[SilverDales]

Hi,I have a prob with my nod32. Everything has been fine for ages then today it started coming up with a box saying:-
Error occurred while updating program modules (Cannot replace current file. Check the system TEMP and TMP variables.)
I uninstalled then reinstalled Nod but I still get the same.
What is it on about and where are these variables?

[peat moss]

I don't use Nod32 but by checking their website you get this :

Possible reasons:

1. the TMP and TEMP system variables are not defined in the system, or the directories to which they point do not actually exist on disk
- please make sure the aforementioned variables in System properties - Advanced - Environment variables actually point to existing directories.

2. the file \Program files\Eset\nod32.000 is corrupted for some reason (e.g due to a disk error)
- check the disk for errors using scandisk (Win 9x/ME) or chkdsk (Win NT/2000/XP/2003)
- rename the file nod32.000 (you might need to restart Windows in Safe mode first)
- reboot the machine (you'll get an error loading resident protection, just ignore it)
- update NOD32
- reboot the machine

3. the file \Program files\Eset\nod32.000 is locked by another application
- rebooting the machine and try to update NOD32 again


Link : http://nod32.softwaresecuritysolutions.com/tips.html#updating




I looked under error list by the way . :)

[SilverDales]

Thanks mate, got that one sorted now. Seems I got rid of the Temp folders somehow and so put them back and that works fine now.
Alas I still have another prob, now when I try to update it goes through the servers till it gets to www.nod32.com and then after a minute it comes up with Server connection failure! I know its not a firewall cos I've tested that. Just don't know wot it could be.