TB help

[pharaoh]

trying to recover tb account info and it's asking for a verify code (pin code) wtf is that?

[STEViEAR]

A couple of months ago everyone got a PM with a pin number which you have use to recover.

[angryghost]

it is a private code that TB staff has pmed to each member, you will need to know this 4 digit code if you want to change pass/email/passkey.


Should you enter a wrong pincode 3 times in a row you will be locked out of your account until you can contact an administrator or other staff member.

[raj3186]

If im not wrong, there is a staff member here at FST from torrentbytes who can help you.

[pharaoh]

ok thanks. funny though if i had the pincode i would have my password lol

[Horatiu]

trying to recover tb account info and it's asking for a verify code (pin code) wtf is that?

You have it in the confirmation email.

[raj3186]

trying to recover tb account info and it's asking for a verify code (pin code) wtf is that?

You have it in the confirmation email.

no, u dont get the code in the confirmation mail ;)
it was pm'ed to all members a couple of weeks ago

[Horatiu]

You have it in the confirmation email.

no, u dont get the code in the confirmation mail ;)
it was pm'ed to all members a couple of weeks ago

Well i got it when i registered:

"[...] To confirm your user registration, you have to follow this link:

http://www.<TB>.net/confirm.php?id=****

Your account verification code (pincode) is ****. This code is needed when you
make changes in your account. [...]"

[hangemhigh]

all members received a pm with their own pincode a while ago.

[fstokebanget]

no, u dont get the code in the confirmation mail ;)
it was pm'ed to all members a couple of weeks ago

Well i got it when i registered:

"[...] To confirm your user registration, you have to follow this link:

http://www.<TB>.net/confirm.php?id=****

Your account verification code (pincode) is ****. This code is needed when you
make changes in your account. [...]"

no, not that number, if you see these line in your confirmation email :

To confirm your user registration, you have to follow this link:

http://<tb>/confirm.php?id=...........................................

Your account verification code (pincode) is xxxx. This code is needed when you
make changes in your account.


That 4 digits in your email is your pincode

[Horatiu]

So what did i say? :huh:
That's why i made it bold.
Anyway i think he got the picture...

[denise119]

Existing members received their pincode via an on site PM.

New members initially received their pincode via email.

Now everyone receives the pincode in the introductory pm when they join the site.

Anyone losing the code and needing to recover it will be given their code, but their account will be suspended for 7 days before they can use it.

[ceasar]

Horatiu is right, you should have the 4-digit pin in your confirmation email. When I needed to recover login information it worked perfectly too.

[DKre8ive1]

Take denise119 advice since he is actually staff on TB and you could also try going to there support channel on IRC.

Server:
irc.p2p-network.net

Channel:
#torrentbytes-support

[prasadah]

same problem also for me
thanks