http://server.lu/

[gan.nez]

has anyone experienxe with these seedboxes??

[internazionale 1908]

no. but i heard that they have a good quality service with great speeds too. cheers

[Valoo]

Never tested them but I know they are Hetzner resellers (a well-known german hoster) with better prices due to the lower taxes in luxembourg.

[Neoworld]

No don't use them :)

Actually they are very, very good (in terms of speed and they also remove VAT for overseas customers).

Only Linux setup, no Windows :( Drop them an email if you want Windows so they know there is a demand for it.

[pplush259]

i guess only a linux box will give u true full speeds from the network..

[gan.nez]

so they are no ovh resellers?

[BethCooper]

They are no resellers at all, the are a part of Root eSolutions, and have their own Multihomed backbone, (http://www.server.lu/about-more)

I actually ordered a server from them 2 days ago :)
they told me that it would take a few days more before the server would be ready since they had ran out of hardwere and that the billing would start when I received my server.. So everything is good so far :)

And why wouldn't you want to have a linux seedbox?
If you dont want anything complicated, just choose ubuntu desktop, it is just as easy to use as windows..

[dance4]

heh 1-2TB and server will be capped :D speeds are poor..

[andra]

the support did tell me that about 5-10TB should not be any problem..

[dance4]

the support did tell me that about 5-10TB should not be any problem..
nice joke :D

[pplush259]

why is it a joke to u mate, doesnt ovh cap in 1-2 tb anyhow with the same pricing?

[dance4]

nope 49+49 and you will get shared link :D speed will be really poor... in OVH you can have 100Mbps , so ?

but OK the one who both will see himself :D it speaks for itself Backbone Capacity > 12 GBIT/s

[pplush259]

but ive seen speeds reported at 11Mb-8MB at same time, no complaints by new takers..

Peering is much better than ovh to North america i guess.. Anyways, thanks for your reply.

Now that we ve talked, can u confirm if your Shared Seedboxes(2/3/4users) are ovh or kimisufi boxes and what configuration.

Cheers.

[dance4]

Peering is much better than ovh to North america i guess.. Anyways, thanks for your reply.
Please think twice before you write something :D 12Gbit/s it's nothing.. OVH has now >300Gbit/s

[pplush259]

i did appreciate your reply dude, i know ovh has 300gbits but it doesnt come to effect when one gets a capped kimi in a couple of tb's usage..Please answer my second query as i may be interested in them..

[gan.nez]

who the hell needs 300gbit/s???

[pplush259]

yes that not going to any one , they say 1gbps unlimited, ive never seen more than 50MB on gbit, 400mbits, why sell 1gbit when u dont have the hardware to adsorb the brutal speeds.. Trust me, as a user id be pleased with 5MB consistent speeds, i.e 40mbps.

[dance4]

yes that not going to any one , they say 1gbps unlimited, ive never seen more than 50MB on gbit, 400mbits, why sell 1gbit when u dont have the hardware to adsorb the brutal speeds.. Trust me, as a user id be pleased with 5MB consistent speeds, i.e 40mbps.
do you want UL more ? lol 50-60MB/s it's max hdd speed :D

and yes shared are based ofc on SP MINI ...

[pplush259]

nice to know that shared r on mini, clears my douts, so shud always give 100mbps .. Thanks Dance4, appreciate your quick response..Getting funds ready to use ur shared boxes soon..

Cheers.

[andra]

the support did tell me that about 5-10TB should not be any problem..
nice joke :D

They maby not telling me the true story but thats wath they told me.

Hello,

5-10TB should not be any problem for us.

Kind regards,

----
Andy BIERLAIR
SERVER.LU (http://server.lu/) - root eSolutions
35, rue John F. Kennedy
L-7327 Steinsel

T: +352 20.500
F: +352 20.500.500
E: [email protected]
W: http://www.server.lu (http://www.server.lu/)

[pplush259]

5 TB is a very good data transfer per month any how, 170gb per day isnt a joke..

[andra]

5 TB is a very good data transfer per month any how, 170gb per day isnt a joke..

But i dont now.. maby they will cap you if you use to mutch bw on p2p.

And about the 300gbit/s that ovh have. I think ovh have about 20 000 servers. They need that mutch to keep the speeds up. A smaller datacenter dont need that mutch.

[dance4]

look carefully at the website , sometime ago they have info that you mustn't host anything that generates a lot of traffic ;) p2p, irc , filesharing etc.

[andra]

look carefully at the website , sometime ago they have info that you mustn't host anything that generates a lot of traffic ;) p2p, irc , filesharing etc.

They still have that. But that does ovh have that to i think.
Some user on Sct use this hos right now. I will wait and see next month if they still are seeding :D

Anyone tryed this host ?
hxxp://www.ctn1.net (http://www.ctn1.net/index.php?area=29&page_id=31&language_id=1&module_cmd=dedicated_order&cmd=doAction&category_id=6&offer_id=2&software_id=10000)

[internazionale 1908]

heh 1-2TB and server will be capped :D speeds are poor..

Did you have used any server from them? cheers

[dance4]

yes a few months ago ...

[Ex. Days]

look carefully at the website , sometime ago they have info that you mustn't host anything that generates a lot of traffic ;) p2p, irc , filesharing etc.

They still have that. But that does ovh have that to i think.
Some user on Sct use this hos right now. I will wait and see next month if they still are seeding :D

Anyone tryed this host ?
hxxp://www.ctn1.net (http://www.ctn1.net/index.php?area=29&page_id=31&language_id=1&module_cmd=dedicated_order&cmd=doAction&category_id=6&offer_id=2&software_id=10000)
No, but the prices are good :)

[cuck]

has anyone experienxe with these seedboxes??
Servers runing good there

[BethCooper]

Mine is running very good at the moment :)
good speeds ;)

[colbert]

dance4, you scared about losing your business?

[jaszypoo]

Are you guys all on the 49Euro one? Post some speeds!

[pplush259]

colbert:

nice one!!

[torrentfreek]

49Euro server looks nice. Thanks for the info. anyway using it, can do a review ??

[Neoworld]

With OVH now capping Server.lu is looking attractive, however 100 Euro to setup Windows 2003 R2 Standard is a joke.

[dance4]

With OVH now capping Server.lu is looking attractive, however 100 Euro to setup Windows 2003 R2 Standard is a joke.

Yeah very :D they have only 13Gbit backbone ;pp maybe wait a few weeks and you see that they will capp servers to 5Mbit/s and they will pretend they didn't do it !

This is why bandwidth intensive applications as:

Sex sites
Streaming
Net radio
Large FTP sites
Proxy servers including TOR
P2P
IRC servers
BitTorrent
and similar are not covered by our unmetered services and that misuse will automatically incur a connectivity restriction after prior notification.

so you can host only your blog :D sad but true

[makwi]

With OVH now capping Server.lu is looking attractive, however 100 Euro to setup Windows 2003 R2 Standard is a joke.

Yeah very :D they have only 13Gbit backbone ;pp maybe wait a few weeks and you see that they will capp servers to 5Mbit/s and they will pretend they didn't do it !

This is why bandwidth intensive applications as:

Sex sites
Streaming
Net radio
Large FTP sites
Proxy servers including TOR
P2P
IRC servers
BitTorrent
and similar are not covered by our unmetered services and that misuse will automatically incur a connectivity restriction after prior notification.

so you can host only your blog :D sad but true
why u didnt post that here "However, if you need to run applications with high bandwidth utilisation, please contact us at [email protected] ([email protected]?subject=Bandwidth Inquiry), and we can arrange a separate redundant dedicated line for you." It stays on their site after that u wrote:yup:

[dance4]

However, if you need to run applications with high bandwidth utilisation, please contact us at [email protected], and we can arrange a separate redundant dedicated line for you." It stays on their site after that u wrote:yup:

And do you want it for 49EUR ? Do you think that they will do this for free ? LOL Maybe ask them ? Then you will see the price :D

[johhn]

all these set up fees are way too much, hard drive size seems quite small too, been sharing a kimsufi 2XL with some1, total 30 pounds per month,no set up fee, any1 knows where to find similar unmetered box like 2XL ???

[BethCooper]

I have the 49euro server from them, so far everything is great, good support and great speeds. todays transfer 724.221GB :D good enough for me ;)

and it says 160GB Hdd space, but infact, Mine has a 280GB capacity :P
so I'm not going to complain :)

[jaszypoo]

I have the 49euro server from them, so far everything is great, good support and great speeds. todays transfer 724.221GB :D good enough for me ;)

and it says 160GB Hdd space, but infact, Mine has a 280GB capacity :P
so I'm not going to complain :)

LMAO. Hush hush. They'll eventually find out :whistling

Almost 3/4 of a TB transfered in a day? That's awesome! Like hosting-ie, the setup fee = killer but looks like it's worth it (for both h-ie and s.lu) Gotta save up now. ;)

[winmac]

I have the 49euro server from them, so far everything is great, good support and great speeds. todays transfer 724.221GB :D good enough for me ;)

and it says 160GB Hdd space, but infact, Mine has a 280GB capacity :P
so I'm not going to complain :)

Do they capped you after you had gone for > 1TB ? please, keep up the news with your server..

I'm keen to know as I'm interested to buy one from them.

[BethCooper]

I've gone about 2,3TB my first 6 days with it, no capping so far :)

[johhn]

I have the 49euro server from them, so far everything is great, good support and great speeds. todays transfer 724.221GB :D good enough for me ;)
and it says 160GB Hdd space, but infact, Mine has a 280GB capacity :P
so I'm not going to complain :)
pls keep us updated,
quite concerned about this bit info on the site,
-----------------------------------------------------------------------
Unmetered traffic means you do not have to worry about receiving surprise traffic bills.
This is what you get:
Unmetered data transfer, in- and out-bound
Unmetered data transfer within our network
Improved external and internal connectivity
Genuine 100MBit speed
No Extra Bills
Our bandwidth policy was developed to ensure that every customer gets his fair share of the total bandwidth available. Consequently, we take into account that no customer could cause slow connectivity for others.
This is why bandwidth intensive applications such as: Sex sites
Streaming
Large FTP sites
Proxy servers including TOR
P2P
IRC servers
BitTorrent
and similar are not necessarily covered by our unmetered services and that misuse could incur a connectivity restriction after prior notification.

However, if you need to run applications with high bandwidth utilisation, please contact us at [email protected] ([email protected]?subject=Bandwidth Inquiry), and we can arrange a separate redundant dedicated line for you.

[pplush259]

they r ok with p2p dude.. why spend more when u can do with current prices..

[revenant]

I see they offer no windows servers?

[wiseD]

blahblahblahblah :D
blahblahblahblah....


Stop grinning, you're making me puke.

[BethCooper]

I see they offer no windows servers?

No they dont offer windows servers. just Linux.

[ProUnbeatable]

so... should i pull the string for DS2000? 49 pounds is included VAT... no bad...

[Neoworld]

I see they offer no windows servers?

They do. It just isn't cheap.

It's 100 Euro setup and 15 Euro per month for Windows 2003 R2 Standard.

[ProUnbeatable]

for 49.99 euros, It came with 2 IPs. What are the benefit of having 2 IPs? is there any link to understand having more than 2 IPs?

[slayer2005]

for 49.99 euros, It came with 2 IPs. What are the benefit of having 2 IPs? is there any link to understand having more than 2 IPs?

2 ips
1 server 2 people sharing it.
2 differant people using the same trackers using a differant ip each.
Some trackers dont like this and can ban you for it.:)

[Kuttichan]

for 49.99 euros, It came with 2 IPs. What are the benefit of having 2 IPs? is there any link to understand having more than 2 IPs?

2 ips
1 server 2 people sharing it.
2 differant people using the same trackers using a differant ip each.
Some trackers dont like this and can ban you for it.:)
so, if only one person using the server, then 2ip is pretty much useless right? that person can stay in one ip in the whole time,right?

[ProUnbeatable]

for 49.99 euros, It came with 2 IPs. What are the benefit of having 2 IPs? is there any link to understand having more than 2 IPs?

2 ips
1 server 2 people sharing it.
2 differant people using the same trackers using a differant ip each.
Some trackers dont like this and can ban you for it.:)

can you tell me how to set it up like that in Ubuntu? or any link that might help me out? cuz i'm gonna share with my friend

[xantra]

Aneszverotic - can you provide us with an update from these guys? How much data have you pumped through now? and are you still uncapped?

[BethCooper]

Here is a little update..

According to their bandwidth manager, I use just over 200GB per day.. nad 95% of the usage is seeding to a single tracker... let's just say that I could use it more if I want to.

and of course, I AM NOT CAPPED in any way, so stfu dance4.

[Kuttichan]

Here is a little update..

According to their bandwidth manager, I use just over 200GB per day.. nad 95% of the usage is seeding to a single tracker... let's just say that I could use it more if I want to.

and of course, I AM NOT CAPPED in any way, so stfu dance4.wondering what kind of UL speed are you getting?

[ahsan]

I have been using DS7000 by server.lu... am running debian, with rtorrent and got max 13MB/s ul speed...

so far going great =)

[integral]

I'm interested in one of these boxes, maybe. Disk space is sort of small though.

Anyone ever bursted to over 100mbit speed?

[apextwin146]

I'm interested in one of these boxes, maybe. Disk space is sort of small though.

Anyone ever bursted to over 100mbit speed?
There is a detailed review over at the ScT forums man .. Lot of them have bought this box there .. I suggest u look there .. there is even group buy kind of thing happening there to reduce the setup fees .. Though recently as its becoming popular the speeds have been going down .. read the entire thread

[slayer2005]

I'm interested in one of these boxes, maybe. Disk space is sort of small though.

Anyone ever bursted to over 100mbit speed?
There is a detailed review over at the ScT forums man .. Lot of them have bought this box there .. I suggest u look there .. there is even group buy kind of thing happening there to reduce the setup fees .. Though recently as its becoming popular the speeds have been going down .. read the entire thread

As i said in a previous post,the more people that switch the more they will reduce speed.

[guitarhero]

Too bad they have traffic limitation.. and kinda expensive for the disk spaces :-/ ...

[johhn]

just read the 8 pages posts of sct, seems it's going downhill, avearge 2mb is just like kimsufi non-sla but much more to pay, no need to mention the set up fee.

[dwdm]

I've been following this thread for a while and decided to register to be able to answer.

I am an employee of server.lu (root eSolutions actually) and I know what is going on behind the scenes.

I would not compare our product with those offered from OVH, since we have a different approach. We do not limit our customers in doing what they do, but there are a few things one should consider:

- No serious ISP is inviting P2P / seedbox users into their network
- Our FAQ says that P2P is tolerated but not really welcome either
- Instead of kicking users by limiting their inferface speed we are working with QoS, giving all P2P applications much lower priority than critical applications like video streaming or VoIP

That being said, I really do not understand what you are all whining about. Paying 49 EUR and expecting endless speeds to most likely share stuff that probably isn't always legal just doesn't seem right to me.
I understand why Oles from OVH has released new SLAs. If everybody keeps scratching on the 100 MBIT roof, then there is something wrong in the maths and prices need to be adjusted. This is not where we intend to go at any time, but seeing people complain about speeds they don't want to pay is somewhat selfish. Even ISPs need to pay for their bandwidth, and trust me - it is a lot.

We noticed our bandwidth double within only 6 weeks. That is why we are increasing backbone capacity on December 3rd (additional 10GBit Link to London), making us the largest backbone in Luxembourg with very good peerings to the US, UK, DE, NL and FR.

If you have any questions about our services, please feel free to ask me or our support email, but if your intentions are purley focussed on discounts on a single server, then I can already predict the answer... :)

[apextwin146]

^ Yup thts wat i was trying to say but tried not to spill the beans as its from ScT :fear:

[ericab]

i will not be giving them my business; p2p or otherwise.

[johhn]

@dwdm,
appreciate your honesty, but the reality is comsumers are very likely to choose wherever to spend their cash simply based on the price and service they expect. the more money they pay the better quality they expect. this is a very competitive business with lots of unexpected new developments involved. as soon as there is a better deal emerged, other ppl will know.
just like the sudden change of policy from rapidshare, so many ppl left them for its competitors simply because they couldnt get what they wanted. I would say dont blame the players, blame the game.the private-tracker situation determines that the proportion of p2p/torrent users in this business will only be getting bigger and bigger so their will be more demands. whoever can cope with strong demands under the pressure of credit crunch will make more profit. ovh's change has reshuffled the cards, so let the new game begin.

I personally still on the old ovh contracts and I have to say for the same money and set up fee many others like me will go with whoever can guarantee the speed I need.glad I still have time to find my next provider.

p.s. does this 'additional 10GBit Link to London' mean many new users will be getting UK IPs ? not a good idea if so cos p2p are getting really dodgy in the uk. Many user in the uk wouldnt want to have UK IPs as matter of fact.

[dwdm]

The 10GB upgrade to London has nothing to do with UK IP addresses. This is only a peering/transit upgrade from LUXEMBOURG to LONDON. This is BGP4 level, but all our servers remain in Luxembourg, 2 floors below our offices.

As I mentioned before, we have no kick-out policy for P2P customers and we will always do our best to improve speeds as needed. Customers who have been with us for 1-2 years know that we upgrade our backbone capacities almost every 4-8 weeks and that we never cap any customers who are consuming a lot of bandwidth.

I am not asking you guys to trust us, but based on the fact that for instance we advertise for DS2000 with 160GB, but we already unofficially provide bigger CPU and 320GB disks, should show that we are very generous people - as long as the customer is also showing some respect towards us. The reason why we do not advertise for these bigger disks yet is that we still have some preconfigured servers with the smaller disks but we try to release the new ones for all our new customers.

Anyway... If you guys noticed speed limitations, then it is just temporary and you should expect a new boost 2 days from now. Even now all our outbound links are not really saturated, but given the recent events we made the choice to do some upgrades in order to prevent real saturation combined with packet loss.

[slayer2005]

The 10GB upgrade to London has nothing to do with UK IP addresses. This is only a peering/transit upgrade from LUXEMBOURG to LONDON. This is BGP4 level, but all our servers remain in Luxembourg, 2 floors below our offices.

As I mentioned before, we have no kick-out policy for P2P customers and we will always do our best to improve speeds as needed. Customers who have been with us for 1-2 years know that we upgrade our backbone capacities almost every 4-8 weeks and that we never cap any customers who are consuming a lot of bandwidth.

I am not asking you guys to trust us, but based on the fact that for instance we advertise for DS2000 with 160GB, but we already unofficially provide bigger CPU and 320GB disks, should show that we are very generous people - as long as the customer is also showing some respect towards us. The reason why we do not advertise for these bigger disks yet is that we still have some preconfigured servers with the smaller disks but we try to release the new ones for all our new customers.

Anyway... If you guys noticed speed limitations, then it is just temporary and you should expect a new boost 2 days from now. Even now all our outbound links are not really saturated, but given the recent events we made the choice to do some upgrades in order to prevent real saturation combined with packet loss.

If you dropped the setup fee id like to test one of your servers for a month.
If i like the performance i would order a few more from you and sign up to your reseller program.:)
I have many customers from another provider also who could be intrested.
[email protected]

[Neoworld]

dwdm- Good to hear the speed restriction will be removed in 2 days.

When will server.lu offer a Windows 2003 Server option? I saw it mentioned that it was available for 100Euro setup and 15 Euro a month.

This is a) not mentioned on your site as an option and b) Any chance the setup fee will be removed as most other providers do not charge a setup fee for windows, only a monthly fee.

[xantra]

dwdm - thanks for giving us an update, lol you don't see that too often these days. Can't say ive ever seen someone from OVH or Hosting-IE in here.

[johhn]

waiving or reducing set up fee will definitely bring in more customers for sure,
as for the windows systems,
as far as I know, they dont come cheap and there's a llicence fee involved.just like many cheap laptop comes with linux instead of windows nowadays. even ovh/kimsufi charges a fee for having windows systems while no charges for linux. linux always works better than windows on seedbox anyway,

[xprshnz]

So what's the speeds like compared to say.. OVH's Premium SLA servers or Hosting-IE ?

[ProUnbeatable]

The 10GB upgrade to London has nothing to do with UK IP addresses. This is only a peering/transit upgrade from LUXEMBOURG to LONDON. This is BGP4 level, but all our servers remain in Luxembourg, 2 floors below our offices.

As I mentioned before, we have no kick-out policy for P2P customers and we will always do our best to improve speeds as needed. Customers who have been with us for 1-2 years know that we upgrade our backbone capacities almost every 4-8 weeks and that we never cap any customers who are consuming a lot of bandwidth.

I am not asking you guys to trust us, but based on the fact that for instance we advertise for DS2000 with 160GB, but we already unofficially provide bigger CPU and 320GB disks, should show that we are very generous people - as long as the customer is also showing some respect towards us. The reason why we do not advertise for these bigger disks yet is that we still have some preconfigured servers with the smaller disks but we try to release the new ones for all our new customers.

Anyway... If you guys noticed speed limitations, then it is just temporary and you should expect a new boost 2 days from now. Even now all our outbound links are not really saturated, but given the recent events we made the choice to do some upgrades in order to prevent real saturation combined with packet loss.

so If I order DS2000 right now, I'll be getting bigger HD and CPU. am I correct? because I'll be ordering in 2 or 3 day... please let me know. thanks

[dwdm]

that is correct

[slayer2005]

that is correct

Ok so you didnt reply to me when i asked can i test a server out for a month wavering the setup fee.
So answer me this question please.

Can i order 4 of your servers and the setup fee be waived?And also get the 20% of?
So i want to buy
4XServer DS2000 (http://server.lu/dedicated-ds2000) for some of my customers to test.

[dance4]

And what about


This is why bandwidth intensive applications as
Sex sites
Streaming
Net radio
Large FTP sites
Proxy servers including TOR
P2P
IRC servers
BitTorrent
and similar are not covered by our unmetered services and that misuse will automatically incur a connectivity restriction after prior notification.

However, if you need to run applications with high bandwidth utilisation, please contact us at [email protected], and we can arrange a separate redundant dedicated line for you.What do you do when somebody uses a lot of bandwidth? What could this "a lot" mean? You might have changed your policy but a few months ago you capped servers to 5-10 Mbit (I can't remember exactly) and it certainly was about using excessive amounts of bandwidth. Then you seemed to pretend you didn't know what was going on.. Me and my friends were treated in this way after using 3-6 TB.

[ProUnbeatable]

I just ordered DS2000. I can't wait... do you guys know what is their setup time?

[ela]

1 day

[dwdm]

that is correct

Ok so you didnt reply to me when i asked can i test a server out for a month wavering the setup fee.
So answer me this question please.

Can i order 4 of your servers and the setup fee be waived?And also get the 20% of?
So i want to buy
4XServer DS2000 (http://server.lu/dedicated-ds2000) for some of my customers to test.

I am not here to discuss discounts, but if you read my first post carefully you should already know the answer to that question.
We do not give discounts to new customers. We have no welcome gift option and from the past we learnt that these ask-for-discount customers are often those who leave you after two months because they found a competitor who is 1.99 EUR cheaper, or something like that.

I am not saying that we don't do discounts. But only after knowing the customer for a while, when he has a history in our accounting database.

So please do not abuse this thread to ask for special prices. I am here to answer technical questions and to give you an idea how we work.

[aysomc]

what is the setup fee for a ds2000 on linux?

[Kuttichan]

what is the setup fee for a ds2000 on linux?
Setup: 49 €

[dwdm]

that is correct

whta do you think?
your products are better than ovh ones...?....be onest :D

Is this question meant for me? I think I am not in the position to tell if our products are better than those from other providers. All I can tell is that we are a "genuine" provider with an own international backbone and NOC and own hardware - so no resale from anyone.

People who don't believe that can look up our ASN which is 44042 :yup:

[slayer2005]

Ok so you didnt reply to me when i asked can i test a server out for a month wavering the setup fee.
So answer me this question please.

Can i order 4 of your servers and the setup fee be waived?And also get the 20% of?
So i want to buy
4XServer DS2000 (http://server.lu/dedicated-ds2000) for some of my customers to test.

I am not here to discuss discounts, but if you read my first post carefully you should already know the answer to that question.
We do not give discounts to new customers. We have no welcome gift option and from the past we learnt that these ask-for-discount customers are often those who leave you after two months because they found a competitor who is 1.99 EUR cheaper, or something like that.

I am not saying that we don't do discounts. But only after knowing the customer for a while, when he has a history in our accounting database.

So please do not abuse this thread to ask for special prices. I am here to answer technical questions and to give you an idea how we work.

Well to be honest with you i wasnt abusing your thread in any way i was asking for the discount you acctualy show on your website being a reseller.
Good luck with your hosting.

[Neoworld]

dwdm- Can you please reply to when you will offers Windows 2003 Server as an OS option? It was mentioned on WHT that it would be but it still isn't an option in the OS section when checking out.

[dwdm]

Win2k3 is officially not supported by us - for now. Besides that, seedboxes also run on Linux :)

[ProUnbeatable]

http://www.speedtest.net/result/367012331.png

I have DS2000. My other friend said for 100mbit it's really slow... =(

I wasn't downloading anything that time when I was testing... let me know what you guys think

[Ev0]

Speeds on server.lu's servers leave alot to be desired. I wont be renewing next month and I know of a few other people having the same speed troubles and they wont be renewing either.

[dwdm]

Guys, think for a moment please...

This speedtest from OVH is less than 4ms and on a test server in Roubaix - that is INSIDE the kimsufi colocations. I would really worry if you did not get speeds of +- 90 MBIT/s.

Your speed test on server.lu was made from a server in Brussels which is NOT inside our colocations and thus very unlikely to give you full 100 MBIT/s on a single session.

If we had a speedtest.net server inside our colocations, you would see 90 MBIT/s too.

I would not rely on these results, but I guess you know better than me...

P.S. on speedtest.net FAQ you can more or less read what I just said:

"Won't locations without a local testing server be at a disadvantage in the rankings?
- Unfortunately yes. But our goal is to get quality testing servers in every major city around the globe. If one does not exist in your region and you can provide one, please do so (http://www.speedtest.net/host.php). Since the average speeds are based on only the top speeds for IP addresses, a new host in a region can quickly boost the local rankings."

Again: doing speedtests from one OVH server to a different OVH neighbour server and compairing this with a speedtest from a server.lu server to an external server does not make any sense and should not be used to make decisions.

[BethCooper]

I constantly get FTP speeds at 11MB/s ups and down, I'm not complaining at the speeds :) I will renew mine for one more month :)

[aysomc]

well me and a buddy will be getting one and ill post back here what kinda speeds we see but it wont be for another week or so.

[makaveli69]

The 10GB upgrade to London has nothing to do with UK IP addresses. This is only a peering/transit upgrade from LUXEMBOURG to LONDON. This is BGP4 level, but all our servers remain in Luxembourg, 2 floors below our offices.

As I mentioned before, we have no kick-out policy for P2P customers and we will always do our best to improve speeds as needed. Customers who have been with us for 1-2 years know that we upgrade our backbone capacities almost every 4-8 weeks and that we never cap any customers who are consuming a lot of bandwidth.

I am not asking you guys to trust us, but based on the fact that for instance we advertise for DS2000 with 160GB, but we already unofficially provide bigger CPU and 320GB disks, should show that we are very generous people - as long as the customer is also showing some respect towards us. The reason why we do not advertise for these bigger disks yet is that we still have some preconfigured servers with the smaller disks but we try to release the new ones for all our new customers.

Anyway... If you guys noticed speed limitations, then it is just temporary and you should expect a new boost 2 days from now. Even now all our outbound links are not really saturated, but given the recent events we made the choice to do some upgrades in order to prevent real saturation combined with packet loss.

so If I order DS2000 right now, I'll be getting bigger HD and CPU. am I correct? because I'll be ordering in 2 or 3 day... please let me know. thanks


that is correct

Is this still the case?
If i order DS2000 or DS4000 (both with 160GB HD by default) will i be getting 320GB HD's instead? (1x320GB for DS2000 and 2x320GB for DS4000) ?

and what CPU can i expect with these servers?

And do you offer any upgrade options at all? (cant find any on your site)
Thanks

[dwdm]

yes, 320gb it is. cpu is slightly better (+- 400 mhz)
upgrades are charged at normal setup fees

[makaveli69]

yes, 320gb it is. cpu is slightly better (+- 400 mhz)
upgrades are charged at normal setup fees
and what are these normal setup fees?

[dwdm]

normal server setup fee of the server that you want to upgrade to.

[ProUnbeatable]

@dwdm
I have DS 2000. I'm thinking to upgarde to DS 4000. I'm wondering how much disc space would I be getting? and also is there any addition setup fee for the upgarde?

I request help but no response for like 2 days...

[ProUnbeatable]

I got the answer from them... I think they need to speed up on answering questions. I don't mind waiting 24hrs but more than 72hrs is not good... but then again I really love their server what can i say...

[pivokozel]

Can every1 buy this seedbox or is it only for Luxemburger?

[Kuttichan]

Can every1 buy this seedbox or is it only for Luxemburger?
anyone can buy it from them

[pivokozel]

Is this seedbox better than seedbox from seedhost.eu? I want ST XL from seedhost. Is Server DS2000 (http://server.lu/dedicated-ds2000) better? This box will be use 2 people. So there will be 2 accounts.

[ProUnbeatable]

@dwdm

what the hell is going on with ticket system? this is really pissing me off now. I sent my ticket in 09.12.2008 -- 00:56 and I'm still waiting for the reply. I have been checking my email twice a day. 4 days no reply. I'm posting it here cuz i can't wait any longer. My friends are waiting for the reply... cuz we are gonna share the box. is there other way to get my answer quickly?

one of my question was what is the HD size for DS4000. I was seriously considering to upgrade to DS4000 but I think It's better for me to move to other provider, I don't even care about the setup fee that i paid at this point. is that how you guys treat to the customers?

[dwdm]

If you looked carefully in this thread, you would have seen that the answers are all there.
These support questions are once more to be seen from a greedy point of view. Yes, DS4000 has 2x 320 GB right now. I think people should not complain if they get more than advertised on our site, but well...

[ProUnbeatable]

I complain about the support. I really love the server I said that in my previous post. It really turn me off when I don't get any reply for 4 days. How would you feel if you were me? I didn't say anything last time when I waited 3 days. I just wish you guys could speed up answering questions. then server.lu will be 10/10.

My other friend just got a server from different provider cuz he can't wait for the reply anymore. He waited 3 days from you guys. I think it's more important to speed up answering customer's questions than giving more than advertised on the site.

[dwdm]

But the support question was about giving more than advertised on the site...

[ProUnbeatable]

well if you guys change the ad to what it should be it'll bring a lot more customers. trust me. My other friend didn't get it from you guys cuz he wasn't sure how much HD he will be getting. I told him to wait cuz I know that DS4000 will have bigger HD than the ad. That's why he waited 3 days. My point is you guys should answer the question asap. If you guys put the correct spec... I wouldn't need to ask in server.lu. would I?

and this whole thing is not about asking to giving me more HD. It's about me not getting any reply for more than 4days.

[dwdm]

well, this is also something I have answered in this thread. the disk and cpu upgrade isn't official yet, for many reasons and we will keep it that way for a while.

If we get less customers because of that, that's bad luck, but we are still fine with that.

The point is: we are not going to answer the "can I get more for the same price" question over and over again. If the (potential) customer is not signing up because he is unsure that he gets bigger hard drives than advertised he can either try his luck or find a different hoster.

[ProUnbeatable]

I'll make sure I find a better provider this time...

I won't stay at server.lu with this kind of attitude toward customer...

[tgrchan]

i was gonna order one....till i read this thread

[dwdm]

it's all about being greedy and unthankful. You get more than we advertise on our site and if we officially do not advertise for that, what does this have to do with an attitude towards customers?

You simply cannot live with not having 100% insurance that you are going to get 320 GB disks. I think I made a mistake by confirming the unofficial upgrade once or twice in this thread and now it's turning against me.

Well... sh*t happens and I've seen worse than a few "happy unhappy" customers leave.

[ProUnbeatable]

You are misunderstanding me. I don't care if i'm not getting extra HD space at all. I just want to get reply from you guys that's all and I never said that I'm not thankful for getting extra HD. I'm really appreciate that I'm getting extra HD. I really do. I really like the server too.

Is it normal for me to wait 4-5 days to get a simple question? Am I asking too much from you guys? If it's normal then you just need to me it's normal for me to wait 4-5 days I won't say anything.

but no you keep going on about me not being thankful for getting extra HD. This is not even about me getting extra HD. I'm not begging you. I just want an answer. You just simply need to tell me why it take that much time to answer the questions and we don't need to go through all of these...

[dwdm]

It does not even take a few hours to get an answer to NORMAL support.
Support questions that we do not tag as normal support, such as those discussed in this thread do not get an answer that quick. As far as I can see your ticket was not related to some server problem, so time wasn't critical.

Anything that _really_ is critical will be handled with the highest priority possible and all our customers should be able to confirm this.

[ProUnbeatable]

oh i see. did you guys do anything to the server? cuz i'm getting a lot better speed. went up 3000KB +

[Ichigo81]

I don't see what the big deal is, answering a simple question (even if you're tired of being asked the same question over and over) is not that difficult and especially not time consuming.

You are selling a service, which people pay you good money for. With this kind of attitude and poor customer relations you are only hurting yourself.

But hey, it's your business... what I say doesn't matter at all. I really think you should reconsider how you respond (or, ignore in this case) to your customers tho.

[dwdm]

Thank you for the lesson.
If anybody feels that the service we provide is bad, he is free to leave at any time. There are many competitors on the market, so it's going to be easy to find better or worse. Customers coming and going is very usual in this business and not everybody is going to like us for whatever reason he may have.

Now I honnestly think it is time to move on. This quite exceptional "customer support ticket" discussion has already been solved a long time ago and there is much more interesting stuff to discuss than that.

[technovert]

Server.lu has been very good to me in the short time that I have used them. Server was deployed within about two hours. I did need to contact support over one minor issue (my fault) and we resolved it over email in about 15 minutes. Bandwidth is fantastic for the price as is the server offerings. They also do not charge VAT to non-Europeans.

[Kuttichan]

Server.lu has been very good to me in the short time that I have used them. Server was deployed within about two hours. I did need to contact support over one minor issue (my fault) and we resolved it over email in about 15 minutes. Bandwidth is fantastic for the price as is the server offerings. They also do not charge VAT to non-Europeans.
how much transfer you made, UL and DL wise?

[aysomc]

well they responded to my ticket very quickly and if people want to leave then i think its a great idea, more speed for me. so thank you to all those who will be leaving. :)

[technovert]

how much transfer you made, UL and DL wise? About 100-300GB/day. Not as much as many people here but certain more than enough for me.

[cstrik3]

how much transfer you made, UL and DL wise? About 100-300GB/day. Not as much as many people here but certain more than enough for me.

It's enough for sure to keep a great ratio.

[dwdm]

Just a quick note, before you hear it from someone else who thinks we are bad :-)

We have run out of hardware, once again, because our mainboard supplier had some shortage probably due to christmas deliveries. This means that today and yesterday no server could be released but we expect to release them tomorrow as the delivery is planned for tomorrow morning.

Furthermore I would like to announce that there will be two more bandwidth upgrades in mid January (2x 10 GBIT/s). Plenty of speed for everyone :-)

Oh yes... about the hardware upgrade. It is now official and can be seen on our website. Customers who previously ordered hardware and did not get what is listed on our site can get that upgrade, but at the price of one setup fee which is due to manpower that needs to change the disks and most probably also transfer the already existing data 1:1. We expect very few users to have that situation as we have already released the newer servers for a while...

[johhn]

my Christmas wish - server.lu waiving the setup fee.......:fst:

[dwdm]

sorry, won't happen :-)

[Carlpb]

@dwdm

Any possibility of a group buy type of thing?
Just wondering

Carl

[dwdm]

can you be more specific?
btw, this should not be discussed here but through support email.

[Mikebhst]

dwdm can I ask you, is raid0 free or will I need to purchase a raid controller for it? Could you possibly give me a email address to contact you cause I am interested in reselling your services as I have many potential clients :)

[dwdm]

raid controller prices are listed on the website - our email too.

my personal opinion: RAID-0 is suicide! If one disk dies, everything dies.

[dwdm]

I was wondering if the following product would be interesting: (this is not an official product, JUST an idea):

Renting pre-owned / refurbished servers

- older configuration, not 100% defined as this could vary between AMD 3700 - AMD X2 4200+ in terms of CPU and probably only 1-2 GB RAM.
- limited liablity from our side (if the server breaks, it will take longer to get it fixed)
- same bandwidth policy as for all the other servers
- same control panel and features (rescue / reboot / reinstall / ...)
- might involve some sort of "waiting list", as these sort of servers will not be available all the time because they cannot just be built on demand

I was thinking that this might be of interest for people seeking something ultra low budget. I am not sure about the pricing, but we would talk about 30-39 EUR per month with very little setup (like 20-29 EUR)

Since we are constantly upgrading our server plans it is normal that servers that have been running for a while might get free and this would be an opportunity to get them back into the rotation for much less money.

What do you guys think? Any creative ideas except the idea of waiving setup and giving Gbit ports :) ?

[Carlpb]

I think it would be a great idea for people on a budget (like myself). The only thing I would be worried about is if something did break you stated that it would take longer to fix, would this push back the renew date or seomthing.

example, say the processor went out and it took 3 days to fix, would the next months payment get pushed back 3 day?

I would be very interested in this if the setup fee was reasonable. (the main thing preventing me from using your company currently, but I understand that it can't be avoided)

Thanks, Carl

[lysine]

Full-Featured Server Management Control Panel

can we get a screenshot of this?

[extr3m3]

And... is this provider OK or NO?

[BethCooper]

Why dont you read the whole thread and find out and judge it yourself :)

[Rilly]

I'm into my second month with server.lu - i get better single threaded speeds to Canada from server.lu than OVH (and my customers get better speeds to USA with server.lu that OVH).. paying more obviously though but it is a more powerful box too. To be honest though - only reason i went here was because OVH wouldn't sell me a second box.. I'd love to save that extra 20 Euro a month

edit: its not a seedbox though - so can`t compare bandwidth totals -

[Vars]

I have to say I've been really pleased with server.lu so far. Average server setup time is about a day, which is acceptable. My main gripe is that sometimes you need to 'nudge' a ticket to get a response, but it seems as though critical tickets do get near-instant attention.

They just launched a new version of their control panel, which is a big improvement over the last one. It's much more usable and organized. It still needs some work (I've reported some issues via ticket), but it's overall much better.

They aren't OVH, or any other huge provider with tens of thousands of servers. They actually assemble the boxes by hand. So everyone complaining about setup fees, stop. They're actually being used for what they're meant for, unlike OVH which just has them for the profit (fully automated provisioning). This is all based on my assumptions, dwdm might be able to confirm some of them.

Speeds from server.lu to Canada and the US are much better than those from OVH. I'm able to constantly max my 1MB/s download, as are my customers. OVH may have 400Gbps but it's so laden with restrictions it's useless. server.lu on the other hand has usable bandwidth. If they're using QoS to prioritize traffic that's fine with me. There are people in this world that have better things to worry about than ratios, just be happy they allow it at all. All my boxes have been able to max the 100mbps.

I've been with PRQ, Leaseweb, OVH, SoftLayer, Carat Networks, and a whole lot more. These people are good, and I will continue to order servers from them in future.

[extr3m3]

Maybe just a question .. What are the speeds at ScT?

[redMonster]

Hey Vars, nice to see you here. Are you going to offer seedbox slots here also or you are here just for the discussion?

[dwdm]

Hi there.
It's been a while since I last wrote something here.

I would like to give a few comments on Vars post and say a few things in general.

There have been some interesting improvements lately in terms of control panel and this is still an ongoing process and customers are invited to give feedback since we actually are listening to our customers and their suggestions and critics.

I know that answering tickets is not that easy, but this has a reason, like a few other issues within our entity. We have a fetish to build all our things ourselves: Servers, Reboot devices, Cabling, Control Panel, Ticket System, Monitoring tools, the list is endless... What we don't do anymore is use Linux Routers for the core routing, since they are far out of the league, which is quite unfortunate, but a Server is not designed to handle a few million packets per second - we now build our network on Cisco 6500 routers, which I recently fell in love with :-)
The major problem we are currently facing at server.lu is the unexpected success of our product. Back in 2007, where we started this project our goal was to gain back customers who live in Luxembourg but rented their servers in Germany, France or in the US because there was no low cost solution available in Luxembourg at that time. This is mostly due to the fact that Luxembourg is a very expensive country to live in.
Over the last months we decided to expand our network POPs to major EU cities in order to do peerings with "the big ones" and get better IP Transit possibilities that would eventually bring a lot more bandwidth to our premises.

With all this happening we suddenly received more orders every day, but we only have staff of 10 people who need to manage all this work. We needed to reorganize ourselves several times and order new fiber faster than the providers could actually deliver and at this very moment there are people digging in the street next to our building to lay even more fiber into our building. More bandwidth for everyone - that's what we want, that's what we negotiate every day with our suppliers.

The biggest problem was and still is the supply chain. We build our servers ourselves. While this process only lasts about 15-20 minutes per server, we have problems with suppliers delivering on time. We order big quantities (200 server cases, 200 CPUs, ...) and it can happen that one item is not available and thus needs a few more days to be delivered. Pain in the a** if you have customers waiting for their orders to be provisionned. Our system IS fully automated, but if our inventory says "0 DS2000 available" it cannot release anything. 6 months ago we always had 5-10 spare servers of each type, which was good enough to make everyone happy. Now we fill one rack every 5 days, which forces us to plan differently.
In parallel to all this we are building a new colocation facility next to our business park with a size of ~ 1500 sqm per floor (2 floors) to guarantee continuous capacity for future customers. This should be ready by the end of July 2009, if nothing goes wrong.

Many people compare us with OVH. I'm not sure if I am happy about this or not. While it is true that there are similarities, we do not know how their workflow is. All we do with them is peering on DE-CIX, LINX and AMS-IX. We have a different bandwidth approach for our customers, but I think they buy bandwidth the same way we do and that's a lot. They seem to advertise a few 100 GIGs, which is fine. We don't use that much, but what does this number mean anyway? They have some 40.000 servers, we only have about 2.000 with an increase of +- 10 per day.

What I am trying to express is this:

- we are working hard to provide a state of the art service
- while we do that, we improve ourselves every day
- we try to sell affordable servers to everyone and we don't want to introduce limitations
- we are open for new things and if someone has a feature in mind, we should talk about it

To end this, I want to add a little salt to this:

We don't like to talk about discounts over and over again. The prices on our website are generally NON NEGOTIABLE unless you have a certain volume with us, which will then be discussed case by case. We have costs and financial risks to take when we buy hardware that may or may not get paid long term. We have a lot of staff on our payroll and alltogether our prices are FAIR and JUSTIFIED. There are cheaper providers out there and I won't judge them, because I am sure that some are good and some are bad.

server.lu is NOT a company. The company is named "root eSolutions" and it operates the backbone. Server.lu is a product of root eSolutions, just like Big Mac is a product of McDonald's :-) The company exists since 2002, is profitable and tax paying.

Now I'm tired... :)

[Vars]

Building stuff yourself is good, that way if something goes wrong you aren't frantically searching for a manual :P

By fully automated I meant OVH has boxes set up and waiting on racks and they just start an operating system install when you place your order. The 49€ set up fee is pure profit in that case. You're actually using the money to pay someone to assemble the box, not to stuff your pockets.

Comparing you to OVH is an insult. Personally, I don't like them. They're a big, faceless company whose customer support fails at the most basic levels. The operating system templates they preload on their servers are full of backdoors and monitoring software. I'm clueless as to how they amassed 40 000 servers.

I don't see anything wrong with the price of your servers. 49€ per month really isn't that much for a server that uses quality hardware. Please don't offer 20€ crap boxes, it would only degrade your service IMHO. Since you are actually assembling the boxes, it'd be nice if you could offer options on the order form to order extra ram or upgrade hard disks for a cost. I've got a few more ideas in mind I'll share with you via ticket.

Glad to hear you're profitable, that's always a good thing, especially in today's economy ;) Best of luck in the future.

[dwdm]

I don't think they put setup fees into their pocket (OVH).
They also have costs and someone needs to assemble their servers as well. If they don't do it, someone else does and most likely not for free :)

I think a small setup fee shouldn't hurt anyone who has real intentions of using a server more than just for one month. We know it would be cooler to have no setup fees at all, but given all these little hidden things we have to pay (but no one wants to see), it seems fair after all.

Folks, don't be mad at us if we don't answer queries like "I want a server, can you please waive the setup for me, because I am a very nice person" anymore. The answer is NO for many reasons (read above).

[Burnsy]

Wow, I bought a server from you guys yesterday. I did, however, make the mistake of thinking you offerred the same server release times as OVH/Kimsufi who I have used in the past and didn't realise you actually built the server by yourself from scratch. I really don't mind waiting a little while if this is the case.

One question though... if it takes you a few days to build and release my server, will I still be billed monthly from my original invoice date (and be paying for the days I haven't been able to use it), or will i be billed monthly from the date the server was released to me?

Cheers

[BethCooper]

From the date you receive the login details :)

[Burnsy]

From the date you receive the login details :)

Thanks for the reply :)

But which login details? I already have my Customer Panel login details? Are you referring to those? Or to my server login details?

Just to clarify..... Thanks again

[BethCooper]

no, the server login details :)

[Rilly]

Hi Dwdm - can you explain this more?
In the ticketing system it now states:
- Every question apart the leased services will be invoiced after confirmation.
- Invoicing of questions will be processed as "Remote Hands" (30€ /30 min).

So - asking a question now will cost 30 euro? Thats almost $50 for me. Since the cost is high to me, can you differentiate what is considered part of the leased services and what isn't? Its not like there is an extensive FAQ to get answers from right now (though i hope that will grow)

I would have submitted a ticket asking, but don't want to be billed 50$ to be told that questions like this are $50

[dwdm]

Just read the explanations and you will understand.

Customers are abusing tickets to get technical support on topics like "how can I configure my PHP" or "what is linux". This should not be free and I guess everybody can understand that.

Normal tickets with real issues are free - everything else would be madness.

[andra]

Just read the explanations and you will understand.

Customers are abusing tickets to get technical support on topics like "how can I configure my PHP" or "what is linux". This should not be free and I guess everybody can understand that.

Normal tickets with real issues are free - everything else would be madness.


Hmm i did send sale support a "real" question ,
It have been 4days now and not any answer.
This things makes people change their mind and look for some other provider.

[Rilly]

Just read the explanations and you will understand.

Customers are abusing tickets to get technical support on topics like "how can I configure my PHP" or "what is linux". This should not be free and I guess everybody can understand that.

Normal tickets with real issues are free - everything else would be madness.


heh - ok.. i think i'm safe then - that makes sense. Imagine renting a movie from Blockbuster then phoning them and asking how to connect your dvd player to your tv...

[Six66Mike]

So far for the past 2-3 weeks since I got with them the speeds are solid, servers are great. First box was setup within 12 hours, since then demand has gone through the roof and I'm waiting 3 days now for 4 new servers.

Bit slow on the ticket replies, I think they got caught off guard by OVH losing a bundle of customers at once and most of them moving to server.lu instead. Hopefully this gets fixed. Traffic is great though, in under a week over 1TB moving out of the box and nearly the same going in.

You wanna setup your own usage monitoring through MRTG or something though. Our graphs show 900GB on one server while their usage charts show about 24GB ...

[Rilly]

I've noticed their bandwidth usage graphs are not very accurate as well -

[Six66Mike]

EDIT:

Support is letting me down rather large this week. I've dropped $2000usd in less than 3 weeks and can't even get a response to an email sent 48 hours ago. I phoned the other day between 5-7pm CET but there was no response, and the site says 8am to 8pm so not sure what happened there.

The actual sales pages say 24/7 phone & email support, so 48 hours without a reply seems a bit dodgy, maybe I'm emailing the wrong place? What phone number & email do I use for this 24/7, it's not listed anywhere that I can see.

I'm also curious about SLA's. There's network uptime guarantees but what sort of SLA is there if a server goes down or network issue? None of this is mentioned anywhere.

I will say one thing though, when they have stock the setup time is awesome. I ordered a DS10000 today (Friday afternoon) and it was setup within 2 hours. Maybe I'll get an email for my DS9000 ordered today as well before they go home :)

So A+ on setup when it's in stock, C- for email response times to [email protected], and depending what your ticket query is about response times can be A or C.

I'm totally sold on the hardware and network though, there just needs to be a big improvement in service levels now with the major increase of customers dumping OVH lately.

[D3K17]

just ordered from them, this thread helped a lot, what is the delivery time on them? I didn't see anyone mention it.

[Six66Mike]

Depends what server you ordered. There was a backlog on the DS7000's that took a few days for delivery but DS9000 was up within 2 hours of ordering on Friday afternoon. DS7000 seem to be most in demand atm, I might still be waiting for one but I'll need to double check :D

[D3K17]

Depends what server you ordered. There was a backlog on the DS7000's that took a few days for delivery but DS9000 was up within 2 hours of ordering on Friday afternoon. DS7000 seem to be most in demand atm, I might still be waiting for one but I'll need to double check :D

Yeah, I ordered a DS7000, :D I guess I will be waiting a while.:lol:

[Six66Mike]

Checked, got all 4 I've ordered so I'm good :) Need to get more, try not to take em all on me this week :P

[invitemaster]

can anyone just tell me how do i contact the staff at the site i dont see any email or msn id for msn8?
if anyone can help i want to ask them a few questions about the seedbox setup they use on there servers
thanks..

[D3K17]

Dang, you got them quick! All 4!? I'm still awaiting mines, been about 2 days now.

I'm very impatient!

[lysine]

i want to ask them a few questions about the seedbox setup they use on there servers
thanks..

server.lu does not rent seedboxes, they rent servers. if you want a torrent client, etc... installed, you need to find a reseller.

my suggestion is fastsh.it.

[FransTormer]

i want to ask them a few questions about the seedbox setup they use on there servers
thanks..

server.lu does not rent seedboxes, they rent servers. if you want a torrent client, etc... installed, you need to find a reseller.

my suggestion is fastsh.it.
??? With almost every OS server.lu provides, you have root-access so you can install your torrent-client yourself.

[lysine]

??? With almost every OS server.lu provides, you have root-access so you can install your torrent-client yourself.

yes, you can install whatever you want on the server.

read the post that I quoted.


i want to ask them a few questions about the seedbox setup they use on there servers

they don't rent seedbox setups on their servers, they rent you a server, and that's it.

[SkySouL]

49Euro server looks nice. Thanks for the info. anyway using it, can do a review ??

[D3K17]

Got mine today, loving it! Set up the full deal, getting 23 mbps on new swarms and releases!

[FransTormer]

Got mine today, loving it! Set up the full deal, getting 23 mbps on new swarms and releases!
Would you care to elaborate on which config you have and what kinda of additional services? You say 23mbps; is that around 3MB/s or do you actually mean 23MB/s on the new swarms?

[D3K17]

Got mine today, loving it! Set up the full deal, getting 23 mbps on new swarms and releases!
Would you care to elaborate on which config you have and what kinda of additional services? You say 23mbps; is that around 3MB/s or do you actually mean 23MB/s on the new swarms?

DS7000
CPU Athlon 64 X2 5600+ (Dual Core)
Memory 6 GByte DDR2 800
Harddisk 2 x 750 GByte SATA II (300 MByte/s)
Network 1 GBit onboard
Traffic 100 MBIT unmetered

23 mbps speeds. Given that was only one torrent I downloaded, I have yet to achieve that again yet, but I have only been up and running the past 3-4 hours. I found thepirate bay has the best speeds torrenting wise. Downloaded Call of Duty in mere minutes! Amazing!!!!

I am averaging about 1.5-8 megs Upload (seeding wise, and hard to do, barely anybody downloads these old albums i like) and 7-18 megs burst download. (from What.cd and waffles.fm) The albums there I download are between 50-150 megs and it just bursts the whole way, finishes them as soon as I start them. It's nice because pretty much everyone on there I think are using boxes too, so the speeds are much nicer than some of the more public torrenting sites I visit. I plan to do more testing / observing later! I am thoroughly impressed at my purchase, and 1.5 TB of space to boot!

[FransTormer]

Thanks a lot for that info. I've been looking at server.lu as well for my future rig but think a DS4000 will suit me fine (1 private tracker, max. 10000 users).

Assume you got rented it privately as opposed tur a reseller and installed torrent-client yourself as well on the supplied Linux-OS?

[D3K17]

Thanks a lot for that info. I've been looking at server.lu as well for my future rig but think a DS4000 will suit me fine (1 private tracker, max. 10000 users).

Assume you got rented it privately as opposed tur a reseller and installed torrent-client yourself as well on the supplied Linux-OS?

From what I have gone through, from order to receiving to now testing out the goods, I am quite satisfied with them. Of course having the server only a couple of hours is no where near long enough to say if it will be a good investment for you. But I will keep you posted with all that goes on with this server.

Yeah, I got the dedicated just for me. Had them put debian on there. Been using linux almost all my computer life since I was around 7 or so, so the set up was fairly easy, there are a couple of tricks to it though with their server set up. (posted in NAQ's guide). I had never used debian before either, I was used to redhat, ubuntu, gentoo and fedora, so it was a fun expirience for me. I put utorrent on it (with wine) instead of rtorrent to have a nicer webui interface.

I'm go to sleep though! if your seriously considering it (who is your provider now and how do you like them?) I wouldn't mind giving guest access for you to test it out later. a try before you buy if you will. but for now i am going to sleep.:naughty:

[Overlord]

I found thepirate bay has the best speeds torrenting wise. Downloaded Call of Duty in mere minutes! Amazing!!!!
I strongly suggest that you not use your box for public sites (incl. Demonoid).

[D3K17]

I found thepirate bay has the best speeds torrenting wise. Downloaded Call of Duty in mere minutes! Amazing!!!!
I strongly suggest that you not use your box for public sites (incl. Demonoid).

Could you explain a little bit why? I only did it to download and not to seed.

[Overlord]

Oh, a hit-and-runner. Nevermind, then. Carry on.

[D3K17]

Oh, a hit-and-runner. Nevermind, then. Carry on.

ah, okay, you got my scared.

[FransTormer]

After reading this topic (and a lot of others), I decided to get a DS4000 from Six66Mike. Mostly because I'm not very proficient on Linux and hoping he can do the basics for torrenting and remote access.

@D3K17: thanks for the offer on testing it but I can safely say I do believe you and were recommended server.lu by others as well.

[OmarH]

i got a DS2000 for a couple of months now and im really impressed with it, i can max it out anytime i want, never had any problems, fairly cheap price for what u get...

too bad they dont offer gbit :d

[Kemikals]

My server came in fine :) took a little longer than usual because of high order volume. but that's alright :)

[salasana]

Do they offer any extra HDD for extra €?

[Six66Mike]

No :( I've been trying since before I signed up, they refuse.

[S0m3_GuY]

SO after reading this thread and other threads I decided to sign up but that was 48hrs ago...How long did you guys have to wait to receive the payment email? I chose to pay by credit card and used my a non-free email account. I know they're swamped but it's didn't say the server was out of stock. I'm with seedplace right now but OVH decided to start throttling my non-OVH zone traffic for about 12hrs a day so it's useless to me now. So how long does it take to get the first email for payment?

[Six66Mike]

Payment email for me comes through in under 1 minute after you submit an order. Just follow the emails and go. Depending what server you bought will reflect your wait time on delivery as well.

[zamson]

How do you get your files from your dedicated boxes? I get 2 mb/sec using the server.lu test file over http:// (on their site) but getting files over FTP from my DS2000 is just 700 kb/sec. Running vsftpd, any ideas? Also is there any other recommended secure way of getting files?

[FransTormer]

How do you get your files from your dedicated boxes? I get 2 mb/sec using the server.lu test file over http:// (on their site) but getting files over FTP from my DS2000 is just 700 kb/sec. Running vsftpd, any ideas? Also is there any other recommended secure way of getting files?
There are loads of guides & tutorials on configuring SFTP on your server. Best guess is visiting the forum of your specific OS.

Haven't been able to get my DS4000 delivered yet (problems at server.lu) but you could try changing your FTP-client to see if speeds improve. I had the same slow speed with CuteFTP on a server and after switchting to FileZilla, I got fullspeed.

[zamson]

There are loads of guides & tutorials on configuring SFTP on your server. Best guess is visiting the forum of your specific OS.

Haven't been able to get my DS4000 delivered yet (problems at server.lu) but you could try changing your FTP-client to see if speeds improve. I had the same slow speed with CuteFTP on a server and after switchting to FileZilla, I got fullspeed.

Thanks for the answer, I actually switched to filezilla earlier today and speed increased a bit. But I'm still at half of what my connection can handle. Starting to wonder if it's a peering problem (to Sweden). Or there is something wrong with server conf/hardware.

Is there anyone else here who has done the test at speedtest.net and which speedtest server did you use?

[BethCooper]

The peering from and to sweden is not that good actually, I got speeds from 1MB/s to 6MB/s, bet it was mostly at 2-3MB/s.. Depending of how meny files were transfered at the same time..

[iansltx]

So I heard from am=nother member that there's a reseller around here who will sell the 49 Euro box without the setup fee. Not sure whether I'm allowed to receive PMs yet but if that guy could contact me that'd be great. Have three out of four people for sharing the DS2000 so it'd be a little cheaper than what I'm using now and probably slightly higher-performing, even shared between four people.

[HiDDENSKiLL]

So I heard from am=nother member that there's a reseller around here who will sell the 49 Euro box without the setup fee. Not sure whether I'm allowed to receive PMs yet but if that guy could contact me that'd be great. Have three out of four people for sharing the DS2000 so it'd be a little cheaper than what I'm using now and probably slightly higher-performing, even shared between four people.
I am also interested...

[Six66Mike]

I have plans/prices for them but they won't let me order until the new reseller agreement is out. Existing reseller's can still get servers but new ones can't apparently.

I have been told "Our reseller agreement has expired, we are looking for a new better solution, as we are looking for it we can't give you information of it."

[lysine]

on their website, it has the office hours listed mon-sat. does that mean they setup new servers on those days, or are there certain days which they release servers on?

[D3K17]

on their website, it has the office hours listed mon-sat. does that mean they setup new servers on those days, or are there certain days which they release servers on?

as far as I know i do not think they work on releasing the servers during the weekends. i ordered mine on saturday and got it the following monday afternoon.

[xirvflux]

as far as I know i do not think they work on releasing the servers during the weekends. i ordered mine on saturday and got it the following monday afternoon.

Can I ask what server did you order and when? Last saturday?

We have been waiting for a batch for a long time... we even called then to Luxemburg and they told us they have heavily back ordered.

[D3K17]

as far as I know i do not think they work on releasing the servers during the weekends. i ordered mine on saturday and got it the following monday afternoon.

Can I ask what server did you order and when? Last saturday?

We have been waiting for a batch for a long time... we even called then to Luxemburg and they told us they have heavily back ordered.

yes, its in previous mentioned posts, its a ds7000, and they are heavily back ordered, they were when i ordered mine, but i just put a ticket in about the speed of delivery and they got it to me quick... well slow for me (im impatient) but quick compared to others experiences. YMMV.

[dwdm]

We release servers whenever it is possible. We also work on weekends. Much more limited staff of course, but there is always someone available.

If a server that was ordered on Saturday has only been released on Monday, this usually means that a component was missing and that it was delivered to us on Monday morning - as hardware deliveries from our suppliers never happen on weekends.

[Six66Mike]

I got 2 boxes on Saturday and woke up to see 3 more today :) Excited by the progress in the last week.

[dwdm]

Might be interesting for you people to note that we are soon going to provide GBIT uplinks to our customers. The switches have already been ordered (Cisco WS-C3560G-24TS-S and WS-C3560G-48TS-S).
We do not yet know how much to ask and how much to give, but I was thinking of something like 50 EUR / 100 MBIT. Would that be an interesting price?

That being said, please don't bump me with questions like when this will be available. Now we are waiting for the new switching devices to arrive and then we will do some intensive testing and finally include it into the control panel where the customer can request GBIT uplink.

[Six66Mike]

dwdm I noticed the Reseller Agreement is now removed from the site. Do you have any news or ETA on the new one?

[dwdm]

no ETA, but we are working on it.
There will be no more agreement per se. We won't call it resale anymore - it's going to be an automated discount calculation based on different criteria like:

- how long you've been with us,
- how many servers you have,
- how clean you maintain your balance,
- and so on...

So basically everybody is a reseller when he is behaving correctly

[gueriLLaPunK]

OMG I can't wait for the GBIT uplink from server.lu. I will be all over it once it comes out. Any idea on pricing for the GBIT?

[kfedka]

Might be interesting for you people to note that we are soon going to provide GBIT uplinks to our customers. The switches have already been ordered (Cisco WS-C3560G-24TS-S and WS-C3560G-48TS-S).
We do not yet know how much to ask and how much to give, but I was thinking of something like 50 EUR / 100 MBIT. Would that be an interesting price?

That being said, please don't bump me with questions like when this will be available. Now we are waiting for the new switching devices to arrive and then we will do some intensive testing and finally include it into the control panel where the customer can request GBIT uplink.

Would this make the speeds of internal transfers at 1gbit?

[dwdm]

any idea on pricing? --> read my post carefully

internal 1 Gbit? --> yes

[gueriLLaPunK]

You said 50 Euros / 100 MBIT. That isn't what I asked.

[ahsan]

I think he meant "50Eur per 100MBIT".... so if u need 1Gbit ---> 500EURO??

[dwdm]

I know what you guys are thinking: 500 EUR for 1 GIG? Way too expensive for my little seedbox...

Well, thinking that Level3, Cogent, whoever charge between 3 and 6 EUR per MBIT on a hudge commit, I think that passing on a price of 0.5 EUR / Mbit is the best you can get.

Now don't tell me that others can do better. I know that and I don't care. Don't mix genuine 1 GBIT with shared 1 GBIT. That being said, what I mentioned as a price is just a guideline for people who honnestly think to use 1000 MBIT/s permanently, all day and all night, which probably isn't the case as your hardware might be a limitation factor as well.

There will also be a "burst" price available, where you can shoot beyond 100 MBIT/s, but this will be more regulated because everybody knows what kind of abuse can be done when you give people a big pipe :)

[Six66Mike]

no ETA, but we are working on it.
There will be no more agreement per se. We won't call it resale anymore - it's going to be an automated discount calculation based on different criteria like:

- how long you've been with us,
- how many servers you have,
- how clean you maintain your balance,
- and so on...

So basically everybody is a reseller when he is behaving correctly

So the discounts will grow with each month & additional servers you get? Just wondering how a continually changing discount will effect prices when we resell whole servers + our services & management plans.

The sooner the better though :) Since I would have been a new reseller I haven't been able to start buying those servers yet, and literally have a dozen customers wanting their own dedicated box + our custom setups etc and I'm running out of time to keep them waiting.

Thanks for the updates.

[FransTormer]

I know what you guys are thinking: 500 EUR for 1 GIG? Way too expensive for my little seedbox...
Word...

Yes, we've all seen offers from other companies offering Gbit for anywhere between $80 and $400/month but getting it all hooked up and maxxing it out (let's say for 20 hours a day) is quite the expensive thing. Only last week the company I work for had to pay a cool $125,000 just to get 20ft of 10Gbit connected from the fiber in the ground to the ports in the datacentre.

Even if server.lu would cut back prices to $250/month for Gbit; it's always expensive and if you want these dedicated speeds, you have to pay for it.

Yet, good to see server.lu might offer Gbit and thus is investing money in a good/better infrastructure in their datacentre! :thumbsup:

[gueriLLaPunK]

So we're looking at 500 Euros plus the cost of the server for gigabit... that's a little to rich for my taste, unfortunately. Especially for torrenting.

But kudos to you guys offering gigabit!

[johhn]

so the 50 euros package would be fantastic if every1 were using server.lu like the way ovh boxes are being used all over the place, cos internal speed would be gbit.no need to pay for the premium price.

[pplush259]

have got gr8 feedback on lu boxes.. gbit shud be really interesting ya..

[albinosaur]

This review was very helpful but not necessary as I bought a server before I even read it. I have not received the server yet but I also have not received a payment e-mail so I wonder if the issue is my Credit Card as the bank freaks out and blocks sporadic overseas use sometimes.:unsure: I guess it's safe that way and protects me from identity theft but it is annoying as hell. EDIT: It went through April 9th so should be getting it soon:-)

Anyway I decided to get a dedicated server through server.lu just from asking around on private trackers. It's so much better than reviews as you are asking real people that you see on tracker forums/IRC channels everyday. These types of forums tend to be overrun by whiny kids with stupid issues and slandering competition.

I have heard the debate between which is better OVH and server.lu but it seems unanimous among my fellow torrenting nerds that if you live in the US, server.lu is the best choice and not just because OVH isn't offered in the US.

I'm looking forward to getting everything set up and I will post my experience in the future.

[Six66Mike]

no ETA, but we are working on it.
There will be no more agreement per se. We won't call it resale anymore - it's going to be an automated discount calculation based on different criteria like:

Any way I can start purchasing discounted servers now for clients either on the old reseller agreement or what has been drafted for the new one? Is this days/weeks/months away?

[losthero]

Anyone get a dedicated server from them recently? I put in an order on Saturday and since it was the Easter weekend, they probably only received the order this morning. Oh well more time for hungry hungry hippos.

[ClayDay]

Anyone get a dedicated server from them recently? I put in an order on Saturday and since it was the Easter weekend, they probably only received the order this morning. Oh well more time for hungry hungry hippos.

I ordered one 2 weeks ago. It took them a 7 days toi setup my server. I was not too happy about that. I learned they were out of hardware during that time, so I assume that is what has happened again.

...

Anyone have an update on when 1gbit servers might be out? Thanks.

[johhn]

Anyone get a dedicated server from them recently? I put in an order on Saturday and since it was the Easter weekend, they probably only received the order this morning. Oh well more time for hungry hungry hippos.

I ordered one 2 weeks ago. It took them a 7 days toi setup my server. I was not too happy about that. I learned they were out of hardware during that time, so I assume that is what has happened again.

...

Anyone have an update on when 1gbit servers might be out? Thanks.
in your case, did they offer you something free to make it up to you ? 7 days is way too long to wait....

[dwdm]

I'm terribly sorry guys.
The Easter weekend was horrible and our suppliers cannot deliver new goods fast enough. What we are missing right now are 750 GB Hard Drives. I'm not talking about 2 or 4 disks, but several 100 disks :-(

There is not much we can do about it. Too many people seem to like the DS7000 box, for whatever reason...

[Skiz]

It's getting difficult to keep up with this thread and the adverts that are getting posted. Closed.