o-u-t-s-y-s-t-e-m.pl to be reported..

[satya87]

edited..

had a talk..

[janeisklar]

Made the same experience, mate.
I am waiting now 1 week for my Seedbox S :(

really sad :(

[satya87]

Made the same experience, mate.
I am waiting now 1 week for my Seedbox S :(

really sad :(

open uo paypal disupte register on forums.ovh.co.uk and we will report it there then see where we can go from there

[zanderzone]

Actually my server is down for almost 35 hours now

1) I have pmed him here
2) Sent him message on MSN messenger
3) Sent him SMS
4) Sent him e-mail message on support@*********.pl
5) Called him. He said he'll be looking at the server. Now he ain't picking up the call.

Still waiting for my server to come back again. Outages has happened in past as well and he used to compensate with extra time but now a days it's occurring most of the time. It happens almost every week and each outage lasts 20 hours or so.

[janeisklar]

You can say him, that he should check his emails!

[satya87]

Actually my server is down for almost 35 hours now

1) I have pmed him here
2) Sent him message on MSN messenger
3) Sent him SMS
4) Sent him e-mail message on support@*********.pl
5) Called him. He said he'll be looking at the server. Now he ain't picking up the call.

Still waiting for my server to come back again. Outages has happened in past as well and he used to compensate with extra time but now a days it's occurring most of the time. It happens almost every week and each outage lasts 20 hours or so.

yes bcz u know why i talked to an ovh pl support guy when my server went down and he only paid it for 8 more days..so my server is going down again..in 3 days..when i paid till the 6th of october..he isnt picking up my calls either..

[zanderzone]

Actually my server is down for almost 35 hours now

1) I have pmed him here
2) Sent him message on MSN messenger
3) Sent him SMS
4) Sent him e-mail message on support@*********.pl
5) Called him. He said he'll be looking at the server. Now he ain't picking up the call.

Still waiting for my server to come back again. Outages has happened in past as well and he used to compensate with extra time but now a days it's occurring most of the time. It happens almost every week and each outage lasts 20 hours or so.

yes bcz u know why i talked to an ovh pl support guy when my server went down and he only paid it for 8 more days..so my server is going down again..in 3 days..when i paid till the 6th of october..he isnt picking up my calls either..


Well, I have got 2 servers from him. Hope they get back :cry:

[cascada]

My server is down a week now (from 15. sept.) :(
No response so far...

[zanderzone]

Well, 1 of my server is back up again... :)

[satya87]

Well, 1 of my server is back up again... :)

yes i am waiting for him to respond so ican renew my USB hard disk :)

[janeisklar]

Where did you contact him?

[satya87]

Where did you contact him?

i contacted him on msn..i am still waiting for a respons so i can renew my hard drive

[janeisklar]

Where did you contact him?

i contacted him on msn..i am still waiting for a respons so i can renew my hard drive

Was he replying?

[satya87]

he replied yes..but then said he will get back to me..in 1 hour..i am waiting :)

[janeisklar]

he isnt replying to me :(

[satya87]

yeah me neither right now

[TorrentRaptor]

So, what's going on?
I'm trying to keep cool and be patient and understanding but there's a limit and he's crossing it right now, until now I was happy with his service and prices but the service is almost inexistant...And I had to find him here to get an answer!! What's the point of having emails,msn and online support if you ignore your customers's requests for help ?
I can understand that he's having problems but we all do, and when a business is having so many problems the next step is usually loss of all customers and closure...So I sincerely hope he's getting back on his feet really fast or we all know what's going to happen.

I got a box from him at 28€/month (renewal price, used to be 26,5€...) with the following specs:
Intel Celeron D/215/220
1,20+ GHz
1 GB
DDR 2
250 GB storage
100 Mbps Unlimited
Access to FTP and VNC, µtorrent's webgui of course

If you know someone serious who offers this kind of box for this range of price, I'm taking it right now!

[Telejeesus]

My server is now OFFLINE for 5. days.
This is second time this month (first time my server was offline 2 days.)
Now it seems that my server is offline MUCH LONGER :(

And the pricing is from ass. First month was like webpage say 122€ + 17€ Windows = 139€ but next month was 155€ :pinch:

I have try to email,messenger and with webpage...
I have got one answer after 4 days of offline. And he promise to fix my server...NOTHING HAS HAPPEN and NO answer to messenger or email.

PLEASE PM THE PHONE NUMBER TO ME, THANKS :)

[cascada]

Any news? :( :unsure:

[TorrentRaptor]

Nope...no news.:dabs:
Got a PM 2 days ago saying : "address ip please m8", answered but nothing happened.

[kolani007]

My seedbox is offline more than a month. He promised me that he will send me new one 10 days ago, but nothing. Not even a word...

[mert1]

ip address, I am asked me yesterday evening to be opened 1 hour after said server,I am wait,what happened server?

[zanderzone]

My both boxes are online now. He's slow sometimes but does the job ;)

[cascada]

Mine not, so far :(

[janeisklar]

He doesnt reply to the customers, not even me.
Thats really sad.

[rey]

this thread stated ********* to be reported. So i guess the person who made this thread hasnt reported them. So is there any need of this thread now? or is someone about to press the report button?

[TorrentRaptor]

My both boxes are online now. He's slow sometimes but does the job ;)

I know...But still, slow is an understatement here, 1 or 2 weeks to get the job done !


this thread stated ********* to be reported. So i guess the person who made this thread hasnt reported them. So is there any need of this thread now? or is someone about to press the report button?

There's apparently no need for it any longer, customers who wish to tell about their problems with this provider can do it in the other o-u-t-s-y-s-t-e-m thread.
For now I think that everyone is trying to get his seedbox/server back online.
Reporting him to OVH would only make things worse IMO, and it should only be considered after all other options have failed and if there's no hope to get any box/server back.

[satya87]

i called him and he answered the phone right now and said he renewed my usb drive and that he is online till midnight i msged im on msn but didnt ge a reply..so not sure..

[TorrentRaptor]

He doesn't appear online on MSN...Let's wait a little more, we'll see @ midnight if at least some of us get their box/servers back online after talking to him..

[satya87]

yaeh he neevr does but he said he is on msn bu he never replied..i called him and asked him if he renewed he said he did it an hour ago..so i am taking his word

[TorrentRaptor]

Ok, Still nothing....He really likes to play doesn't he? This little game of his is really starting to get on my nerves :pinch:

Anything new on your side Satya? Anyone? (exept zanderzone...Tell us, what did you do to get your 2 boxes online? You must have a secret weapon!)

[scooter]

mine wenr down on the 15th sept. after i renewed it on the 12th sept. he doesnt check his mail cos he replied saying "when did i renew".

its now the 24th sept. still down, heard nothing

[satya87]

well as for ovh pl support my box is supposed to be down on the 25th or something..when i had renewed it till like the next month 6th hoping it wont go down..he said he renewed my USB drive..and i will see if that gets disconnected..anytime sooner..but if my box is going down on the 25th as claimed by pl support..then i am goona flip out..but i am hoping it wont..but i am more negative than positive on this one..

[theshadow1234]

This may be a little off topic but does anyone know if the seedbox S (Intel Celeron D/215/220 1,20+ GHz 1 GB DDR 2 250 GB 100 Mbps Unlimited Access to FTP and VNC) has root access and can you install your own programs?

Thanks

[Mugur]

I didn't receive any root password.

[OlegL]

I didn't receive any root password.

Then you should ask for it. That's what I had to do.

[janeisklar]

where can I ask?

[OlegL]

You simply send him email and tell him that since you have a dedicated server or seedbox, you need a root password to it.

[satya87]

he doesnt reply to emails doesnt reply to msn..as per some other guy he has already been reported

[janeisklar]

he doesnt reply to emails doesnt reply to msn..as per some other guy he has already been reported


Thats also what I meant. He is not replying at all.

[OlegL]

Yeah, I know he's hard to reach sometimes... According to his FST stats, he was seen yesterday here.

[satya87]

anyone had any luck getting there servers back?

[OlegL]

I sent an email message to [email protected] regarding my server, but do they understand English?

[Mugur]

This recipient is currently unable to receive money.


I don't think there will be any servers from now on.

[satya87]

I sent an email message to [email protected] regarding my server, but do they understand English?

u wont get any response




This recipient is currently unable to receive money.


I don't think there will be any servers from now on.

his paypal is blocked he gave me a new paypal temporary to renew my usb drive..but i think he is vanishing away now

neither is he picking up his phone

[OlegL]

but i think he is vanishing away now



He's not vanishing yet. His profile says he was seen yesterday here. :)

[satya87]

but i think he is vanishing away now



He's not vanishing yet. His profile says he was seen yesterday here. :)

yeah he was here yesterday...but he never responds..and if the server is offline what do u do then lot of people have pmed me saying they pay and have server offline for days so basically they pay for like 2-3 weeks

[TorrentRaptor]

Satya, you renewed your usb drive very lately, does it work now?

[satya87]

Satya, you renewed your usb drive very lately, does it work now?

well i am not sure of the exact date it expires..but last month i renewed on 22nd..this month same too..i think it expiresl ike 26th or 27th he said he renewed my USB..but u know that not trustable..so far its working...

but i know OVH support said my box iwll expire in 3 days and they said that on 22nd..so i amthinking 25th it will expire which is tomorrow..considering i have paid for the whole month till 6th to him..he only paid for 8 days or something..all he said to me was server online so why worry..

but the problem is ithink my server is goona go offline and then it will be difficult to get a resposne form him

any updates guys?

[cascada]

Satya, you renewed your usb drive very lately, does it work now?

well i am not sure of the exact date it expires..but last month i renewed on 22nd..this month same too..i think it expiresl ike 26th or 27th he said he renewed my USB..but u know that not trustable..so far its working...

but i know OVH support said my box iwll expire in 3 days and they said that on 22nd..so i amthinking 25th it will expire which is tomorrow..considering i have paid for the whole month till 6th to him..he only paid for 8 days or something..all he said to me was server online so why worry..

but the problem is ithink my server is goona go offline and then it will be difficult to get a resposne form him

any updates guys?

Hi satya87, can I renew my server too?
Or did he do that?

[sez]

You guys are funny.You keep complaining about this guy yet you keep going back for his servers(and he is reading this thread like right about now,so he hasn't disappeared).He clearly isn't the problem,you guys want AAA service yet you are paying half the market price for the servers.

[OlegL]

You guys are funny.You keep complaining about this guy yet you keep going back for his servers(and he is reading this thread like right about now,so he hasn't disappeared).He clearly isn't the problem,you guys want AAA service yet you are paying half the market price for the servers.

Well, he's the type of person it's hard to be angry at, actually. So far, I haven't had any major problems with him, even though my server has been down for more than 8 hours.

[TorrentRaptor]

You guys are funny.You keep complaining about this guy yet you keep going back for his servers(and he is reading this thread like right about now,so he hasn't disappeared).He clearly isn't the problem,you guys want AAA service yet you are paying half the market price for the servers.

Trust me, I won't go back for any seedbox of his, nor any of his old customers, and the problem isn't that we expect great support for the cheapest price, the problem is what he promises, no matter how much you pay, when the seller tells you that he'll repair the box in 1h or even 24H and 10 days later nothing is done, it's clearly much worse than bad support, it's a bad joke.



Hi satya87, can I renew my server too?
Or did he do that?
Yes you can, if you want to join his fan club of frustrated customers :P


Well, he's the type of person it's hard to be angry at, actually. So far, I haven't had any major problems with him, even though my server has been down for more than 8 hours.

Now that your server is down I bet that it will never be online again, wait and see, and you will know what it feels like when the guy tells you each day that your server will be online in 1H and does nothing about it.:naughty:

[joey]

Reading all this makes me glad I quit using this guys service back in August...a month or 2 later and nothing has changed...if anything it looks like it's getting worse. The customer service with this guy is horrible...I quit because of it.

[OlegL]

I already wrote it in another thread, but let me repeat it here that my server is working again.

[TorrentRaptor]

Funny that yours is working and all other ones are not...

[skiners]

My server is working very well!

[mert1]

server again open thanks...

[unreals]

There is no free meal.

Next time choose your seedbox provider more carefully.

[zanderzone]

Hmm! My server is down again from 2 days.

Maild him, pmed him on FST, left an offliner, SMSed him , called him(phone switched off)

How do one contact him ??