AV Security Suite Virus Removal

[coldnorth]

My son's computer has been infected with the AV Security Suite Virus. Can anyone recommend a good removal tool? Thanks

[anon]

Try this:
http://www.bleepingcomputer.com/virus-removal/remove-av-security-suite

[coldnorth]

Thanks, will take a look.

Problem with this site is you must purchase the software. Anyone know of any free stuff that is effective?

[stan]

You want the Malwarebytes FREE version

http://www.malwarebytes.org/

As it says in the guide it can often be difficult to get the Rkill file to start. When you have placed it on the desktop, reboot. The split-second the desktop shows back on the screen start clicking the rkill file.

[coldnorth]

Thanks Stan, will give it a try.

Stan, he downloaded the program and apparently removed the program but is having problems. The computer will connect to the net, instant messengers will connect and function, but the browser will not open any site. I can't find the problem. Any idea what I am missing?

[stan]

Have you redone parts 4,5 6 and 7 of the guide. Rather think you are still trying to connect with a browser through a proxy.

[coldnorth]

He apparently did not get a guide in the download.

[stan]

I meant this one posted by anon-sbi

http://www.bleepingcomputer.com/viru...security-suite

Steps 4,5,6 and 7

[coldnorth]

Thanks Stan but 404 ERROR: Page Not Found.

[stan]

Best i can come up with is to run Malewarebytes again. It may not have removed all the infection first time.
Make sure you reboot afterwards.

[coldnorth]

Trying that, and have also posted at the Malewarebytes forum. No luck so far. Thanks Stan.

The Malewarebytes forum had no advice but to refere me to another forum.

[anon]

Thanks Stan but 404 ERROR: Page Not Found.

The link in stan's post is broken for some reason, try this:
http://www.bleepingcomputer.com/virus-removal/remove-av-security-suite

[stan]

Thanks Stan but 404 ERROR: Page Not Found.

The link in stan's post is broken for some reason, try this:
http://www.bleepingcomputer.com/virus-removal/remove-av-security-suite

Thanks. Did not realise that was the 404 error. Thought it was from his computer.