Radaday
11-03-2003, 09:58 PM
Can anyone tell me if there is an industry standard for missing pixels on a tft monitor.
Have just got a Dell computor with a 17" tft screen and have noticed thet there is a pixel missing, it looks like a black spot on the center left of the screen.
Have spoken to Dell and asked them to replace the screen but the operator that i spoke to told me that the missing pixel was exceptable as it was within the industry standard and up to 6 missing pixels was exceptable, i told him as far as i was concerned it was not acceptable as i had paid alot of money for this computer and was not satisfied, but all he keep saying was that is was within the industry standards and they would not exchange it.
Can anyone give me sum advice on this matter ,
Thanks Steve
Have just got a Dell computor with a 17" tft screen and have noticed thet there is a pixel missing, it looks like a black spot on the center left of the screen.
Have spoken to Dell and asked them to replace the screen but the operator that i spoke to told me that the missing pixel was exceptable as it was within the industry standard and up to 6 missing pixels was exceptable, i told him as far as i was concerned it was not acceptable as i had paid alot of money for this computer and was not satisfied, but all he keep saying was that is was within the industry standards and they would not exchange it.
Can anyone give me sum advice on this matter ,
Thanks Steve