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3223
11-08-2003, 03:49 PM
hi i just got sygate for the first time and it was fine and everything. i shut down my computer and the next day i try to open it up by using a short cut and program files but it wouldnt open! maybe its already open, but i wanna open it to change the settings. what should i do? thanks.
fkdup74
11-08-2003, 04:15 PM
Originally posted by 3223@8 November 2003 - 07:49
i try to open it up by using a short cut and program files
you mean 'start menu>programs>sygate'? or are you goin into 'my computer>program files'?
anyway, if it successfully loads then you should see a quick launch icon in the sysem tray (well, if you told it when installing to create one)
3223
11-08-2003, 04:25 PM
Originally posted by FKDUP74+8 November 2003 - 16:15--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (FKDUP74 @ 8 November 2003 - 16:15)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-3223@8 November 2003 - 07:49
i try to open it up by using a short cut and program files
you mean &#39;start menu>programs>sygate&#39;? or are you goin into &#39;my computer>program files&#39;?
anyway, if it successfully loads then you should see a quick launch icon in the sysem tray (well, if you told it when installing to create one) [/b][/quote]
i went to start menu>programs>sygate and my computer>program files. no i didnt pick quick launch when i downloaded it.
3223
11-08-2003, 04:26 PM
Originally posted by FKDUP74+8 November 2003 - 16:15--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (FKDUP74 @ 8 November 2003 - 16:15)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-3223@8 November 2003 - 07:49
i try to open it up by using a short cut and program files
you mean &#39;start menu>programs>sygate&#39;? or are you goin into &#39;my computer>program files&#39;?
anyway, if it successfully loads then you should see a quick launch icon in the sysem tray (well, if you told it when installing to create one) [/b][/quote]
i went to start menu>programs>sygate and my computer>program files. no i didnt pick quick launch when i downloaded it.
fkdup74
11-08-2003, 04:35 PM
may have to reinstall :unsure: i mean, if you cant access the prog from anywhere at all....

before you do anything rash, search for &#39;sygate&#39; in forum to see if anyone else maybe ran into same prob
zapjb
11-08-2003, 05:20 PM
OK bear with me I got a lack of caffeine headache.

Just right click on the Sygate icon. All options appear.
Supernatural
11-08-2003, 11:06 PM
Originally posted by zapjb@8 November 2003 - 12:20
OK bear with me I got a lack of caffeine headache.

Just right click on the Sygate icon. All options appear.
Running the program *.exe should still bring up the main window. My suggestion: Reinstall.
I.am
11-09-2003, 12:28 AM
mycomputer > program files
Since when my computer has program files???

----
Anyways, If its not in program files it might still be on your computer. Do a search on your computer for sygate.
or
Start > Run | Type " C:&#092;Program Files"
See if you have a Sygate folder. If you dont then you dont have it installed. (if your default for storing softwares is C:&#092;Program Files.)
or
Also, if its started then an icon is usually in the taskbar.
Pressing Ctrl + Alt + del and seeing at the processes can also give you a hint whether its started or not( Only if you can differentiate from normal system/user process)

Did you create that shortcut yourself or was it a default shortcut?

Go through all these steps and if you dont find any results then reinstall it.
fkdup74
11-09-2003, 02:01 AM
Originally posted by I.am@8 November 2003 - 16:28
Since when my computer has program files???
so i skipped a step :P
my comp>(c:)>program files
MediaSlayer
11-09-2003, 02:04 AM
that problem of sygate icon disappearing, not being able to double-click the .exe to start it has been documented far and wide on the sygate forum. read before you post
3223
11-09-2003, 03:49 AM
i reinstalled and now it works. thanks
nikita69
11-09-2003, 04:09 AM
Originally posted by 3223@9 November 2003 - 09:49
i reinstalled and now it works. thanks
don&#39;t be surprised if experience additional problems in the coming days. and/or i&#39;d check with sygate forum for a clean install. expecially if u have NAV, u have to go thru certain process.

basic rule: reinstalling is rarely the answer. merley cos the program wasn&#39;t designed to install then reinstalll again for it to work. the user&#39;s environment and knowledge are the main factors here NOT the program per say.
3223
11-09-2003, 05:07 AM
you now in the k-lite board some people sigs say info about people computer(like ISP, internet browser, IP, so on) well i have sygate firewall and on those sigs it has my IP adress and ISP correct. what setting should i change in sygate to mask that information? also what other settings should i change in sygate to make my comp. more secure? thanks
Supernatural
11-09-2003, 05:26 AM
Options>Settings>Enable stealth mode browsing
3223
11-09-2003, 05:29 AM
Originally posted by Supernatural@9 November 2003 - 05:26
Options>Settings>Enable stealth mode browsing
already have that selected.