Something Else
07-10-2012, 04:05 PM
from Virgin Media. She's great.
I was trying to find a good deal for the missus on this page; https://www.virginmobile.com/vm/viewQuadPlayHandsets.do
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Emma: Great news! As an existing Virgin Media Cable customer, you qualify for exclusive offers and savings. How may I help you with your Mobile purchase today?
You: Hiya
You: I'm looking for something for £15 a month, max £17.50
You: 400 any network minutes, 300 minimum
You: at least 400 texts, and some internet
Emma: I will be happy to walk you through the offers available with us.
Emma: Just to check before we move on, do you have Virgin Mobile or SIM only on contract?
You: I would like a phone too please. We currently have broadband, and phone
You: would be happy to sign a contract that comes with a good phone
You: (mobile)
Emma: Thank you for confirming.
Emma: In the meantime, let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Move My Chat' to move it now.
You: I like this new window. Thank you
Emma: Thank you for moving the chat.
Emma: Is there a particular phone you are interested in or shall I help you choose one?
You: Android is fine, but it will need to be update-able to the lates version of the OS
You: help from there please....
Emma: Alright.
Emma: What features are you looking for in your phone?
You: an update-able operating system
You: nothing else matters as much
You: true story
Emma: Fine.
Emma: To recommend right tariff, may I know how many minutes, texts and Mobile Web do you need in a month?
You: You: Hiya
You: I'm looking for something for £15 a month, max £17.50
You: 400 any network minutes, 300 minimum
You: at least 400 texts, and some internet
Emma: I will be happy to walk you through the offers available with us.
You: Something like that perhaps?
Emma: I am sorry for that.
You: no worries
Emma: Are you looking to get phone free with the tariff or would you like to pay a little for the handset to keep the tariff low?
You: As long as it's within the parameters i've provided you with, I cannot see a problem.
You: So free phone
You: within those parameters
Emma: Alright, allow me a moment while I get information on the right deal for you. Will that be okay?
You: What kind of value phone could I get roughly? ^^ Yeah, sure.
You: So I can look some up in the meantime. Just a ballpark figure if you could.
You: I'm looking at the £150 mark at the moment, am I hawt, or cold?
Emma: Thank you for waiting, I appreciate your patience.
Emma: Based on the information you gave me, I recommend you to go for the Samsung Galaxy Ace with Essential £20 tariff a month with free handset with a 24 month contract.
You: Well, for around the same price, how about an xperia active?
You: You somehow missed my parameters btw]
You: You're basically just reading the website behind the chat window. Aren't you. I've seen that.
Emma: We can only offer the deals available online.
You: Then why the hell are you bothering me. I can probably read better than you.
You: You aren't even called Emma ffs
You: unemployable doletard
Emma: I would like to ask you to stay calm and approach this issue professionally. I will assist you as much as I possibly can.
You: How can you assist me if you're just reading the webpage I already have up.
You: and taking twenty times as long over it.
Emma: I completely understand your concern but we can only offer the deals available online without making any change.
You: Then how exactly are you going to assist me? This chat window pops up on a specific page of your website. And all you can do is read it and then copy / paste it? Is that really your job? Human copy/paste machine. hahahahahahahaha
You: That is hilarious. I love it. :)
Emma: I am sorry for the inconvenience but we are bound with the policies and we can only assist you with the online deals.
You: I would be happy to talk to you all day.
Emma: You can chat with us again by clicking on ' Chat Before You Buy ' option on our website, once you have decided or seek any help.
Emma: Is there anything else I can help you with today?
You: Pretty much everything. I need a lot of help.
I was trying to find a good deal for the missus on this page; https://www.virginmobile.com/vm/viewQuadPlayHandsets.do
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_TM.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_BM.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_RM.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_LM.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_TR.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_BR.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_TL.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_BL.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_btnSend.gif
https://media.inq.com/media/sites/139/flash/VirginNational_v2/POP_TEXTAREA.gif
Emma: Great news! As an existing Virgin Media Cable customer, you qualify for exclusive offers and savings. How may I help you with your Mobile purchase today?
You: Hiya
You: I'm looking for something for £15 a month, max £17.50
You: 400 any network minutes, 300 minimum
You: at least 400 texts, and some internet
Emma: I will be happy to walk you through the offers available with us.
Emma: Just to check before we move on, do you have Virgin Mobile or SIM only on contract?
You: I would like a phone too please. We currently have broadband, and phone
You: would be happy to sign a contract that comes with a good phone
You: (mobile)
Emma: Thank you for confirming.
Emma: In the meantime, let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Move My Chat' to move it now.
You: I like this new window. Thank you
Emma: Thank you for moving the chat.
Emma: Is there a particular phone you are interested in or shall I help you choose one?
You: Android is fine, but it will need to be update-able to the lates version of the OS
You: help from there please....
Emma: Alright.
Emma: What features are you looking for in your phone?
You: an update-able operating system
You: nothing else matters as much
You: true story
Emma: Fine.
Emma: To recommend right tariff, may I know how many minutes, texts and Mobile Web do you need in a month?
You: You: Hiya
You: I'm looking for something for £15 a month, max £17.50
You: 400 any network minutes, 300 minimum
You: at least 400 texts, and some internet
Emma: I will be happy to walk you through the offers available with us.
You: Something like that perhaps?
Emma: I am sorry for that.
You: no worries
Emma: Are you looking to get phone free with the tariff or would you like to pay a little for the handset to keep the tariff low?
You: As long as it's within the parameters i've provided you with, I cannot see a problem.
You: So free phone
You: within those parameters
Emma: Alright, allow me a moment while I get information on the right deal for you. Will that be okay?
You: What kind of value phone could I get roughly? ^^ Yeah, sure.
You: So I can look some up in the meantime. Just a ballpark figure if you could.
You: I'm looking at the £150 mark at the moment, am I hawt, or cold?
Emma: Thank you for waiting, I appreciate your patience.
Emma: Based on the information you gave me, I recommend you to go for the Samsung Galaxy Ace with Essential £20 tariff a month with free handset with a 24 month contract.
You: Well, for around the same price, how about an xperia active?
You: You somehow missed my parameters btw]
You: You're basically just reading the website behind the chat window. Aren't you. I've seen that.
Emma: We can only offer the deals available online.
You: Then why the hell are you bothering me. I can probably read better than you.
You: You aren't even called Emma ffs
You: unemployable doletard
Emma: I would like to ask you to stay calm and approach this issue professionally. I will assist you as much as I possibly can.
You: How can you assist me if you're just reading the webpage I already have up.
You: and taking twenty times as long over it.
Emma: I completely understand your concern but we can only offer the deals available online without making any change.
You: Then how exactly are you going to assist me? This chat window pops up on a specific page of your website. And all you can do is read it and then copy / paste it? Is that really your job? Human copy/paste machine. hahahahahahahaha
You: That is hilarious. I love it. :)
Emma: I am sorry for the inconvenience but we are bound with the policies and we can only assist you with the online deals.
You: I would be happy to talk to you all day.
Emma: You can chat with us again by clicking on ' Chat Before You Buy ' option on our website, once you have decided or seek any help.
Emma: Is there anything else I can help you with today?
You: Pretty much everything. I need a lot of help.