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Cage72
12-13-2003, 08:24 AM
I went to do a system scan the other day..using Nav 8.1.1.134 Corporate edition and I get the following message..so I uninstalled a d/l a fresh copy of the program and still get the same error message. I'm not sure what this is from or what is causing this? Is symantec covertly "backdooring" in stuff with the definition updates to see if what you have is legit..as I'm pretty sure this isn't the case being with this version you don't have to register or input a Serial Key #. Any help would be appreciated. Thanks


http://www.chinkii.com/uploads/album/misc/Symantec.jpg

balamm
12-13-2003, 10:05 AM
You might want to learn how to crop an image so you don&#39;t continue to bugger up the board. <_<

Do you have any other antivirus installed? Like in that crap AOL I see on in your taskbar?

This often happens when you have remnants of another norton product on the PC. Did you disable system restore and clean the registry? Try that and then reinstal.

sparsely
12-13-2003, 10:08 AM
Originally posted by balamm
You might want to learn how to crop an image so you don&#39;t continue to bugger up the board.

instead of pressing Print Screnn and pasting the whole thing, press Alt+Print Screen to only capture the active window.
;)

balamm
12-13-2003, 10:17 AM
I see your problem now. A shortcut on your desktop. AVG?

Make up your mind which AV you want to run and uninstall the other.

Cage72
12-13-2003, 03:06 PM
System Restore is disabled, shouldn&#39;t have the uninstall the first time around removed everything? What should I be looking for in the Registry..where abouts etc?

backlash
12-13-2003, 05:01 PM
gotta use regcleaner or some other utility and make sure all the reg keys are gone too. ever notice that even after u uninstall and install a new version ur registration information is still there....that&#39;s where it&#39;s stored. Gotta get all those keys out of there and install clean.

Cage72
12-13-2003, 05:06 PM
I have REGSEEKER on my system will that do the trick? Uninstall norton then remove all symantec entries from my registry?

sparsely
12-13-2003, 08:43 PM
yes...balamm was pointing out that you apparantly have another anti-virus program installed.
It&#39;s really not a good idea to run two. Like software firewalls...you only need one, or they&#39;ll keep getting in each other&#39;s way.