Cdrw/dvd Drive Problem

[Finch]

I've got a Philips CDD5101 CD-R/RW-DVD Combo Drive on a WinXP machine, and it can't read audio and blank CDs anymore, you can hear the cd spin and the LED will flash but that's it. When i put a DVD, it works perfectly fine. I don't know what the problem is, i've tried different CD-R medias and music CD, but they also don't work. I've also re-installed the drive, and the device manager hasn't picked up anything wrong.
Can anyone help?, thanks.

[Smurfette]

What do you mean they 'don't work?'

Tell us what you are trying to do, how you are trying to do it, and what happens or doesn't happen when you experience your problem.

[Finch]

What im trying to do is listen to my audio cds and also burn some programs. But the CDRW/DVD cannot read any CDs anymore except DVDs. The problem first happened last week, when i tried to burn a CD with RecordNow DX, it kept asking to put a cd in when there was one already in. I then tried to access the CDs through my computer but the CDs will just spin and not load up.

[Samurai]

Have you tried updating your drivers?

Try here (http://www.consumer.philips.com/global/b2c/common/downloads/downloads_results.jhtml?divId=0&divId=0&externalProductId=CDD5101&externalBrand=PHILIPS&sourceType=4&_requestid=72300) as a first point of call.

Edit
-----
Seems the link doesn't work outside of the website itself so here is the one before it. You will need to enter your model number which is CDD5101. Enjoy (http://www.consumer.philips.com/global/b2c/common/downloads/downloads.jhtml?divId=0&divId=0&groupId=&catId=&subCatId=&productId=&strokeId=).

[Finch]

My model driver wasn't included on that site :angry:

Is there anything else I can do to solve this problem?

Thanks Samurai for the link

[Finch]

will reinstalling windows solve the problem?

[Robert00000]

Originally posted by Finch@28 December 2003 - 23:11
will reinstalling windows solve the problem?
Use system restore to return your settings to when it was working, its easier and far quicker than a re-install.

[Finch]

Originally posted by Robert00000+29 December 2003 - 00:27--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Robert00000 @ 29 December 2003 - 00:27)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-Finch@28 December 2003 - 23:11
will reinstalling windows solve the problem?
Use system restore to return your settings to when it was working, its easier and far quicker than a re-install. [/b][/quote]
Thanks for that, but my system restore settings only goes back to the 4th of Dec. Im pretty sure the problem happened before that date.