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far
01-10-2004, 11:43 PM
All of a sudden my internet performance is running so damn slow...I checked on pcpitstop on what might be causing this and it tells me something about my ping.....I get a red alert telling me there is a serious problem with the ping

http://genji.image.pbase.com/u38/manija/upload/25006349.untitledy.bmp

Ping Latency
The round-trip ping time, or latency, of your connection is 562 ms. This is higher than the 150 ms latency we expect for your type of connection under ideal conditions. High latency can cause your upload speed to be lower than your download speed, and can interfere with Internet gaming. If you find that your latency is consistently high, you may want to discuss the matter with your ISP. There are no software fixes or settings that can improve latency


Subsystem Status Description
System Intel Celeron, 1200MHz
Memory 256MB RAM
Disk Drives C, D
Video NVIDIA GeForce2 MX/MX 400
Internet MSIE 6.0
Windows Windows XP SP1


Your Score:
689

I tried out every tip they gave me but still nothing..

far
01-11-2004, 02:49 AM
any suggestions what to do?..seems like the only solution is to reinstall windows xp

G2k1boy
01-11-2004, 03:01 AM
Are you using a router or connected to a network?

far
01-11-2004, 03:03 AM
router

exeus
01-11-2004, 03:07 AM
What about spyware, trojan etc...maybe that is sucking up some of your net causing slow pings...

4th gen
01-11-2004, 03:09 AM
what speed is your service rated at? (upload and download) and do you have any programs running which would consume bandwidth (e.g. kazaa, bittorent...)?

far
01-11-2004, 03:18 AM
what speed is your service rated at? (upload and download) and do you have any programs running which would consume bandwidth (e.g. kazaa, bittorent...)?

I just took the test again and this is what I got
Bandwidth Down Unknown 992 Kbits/sec
Bandwidth Up Unknown 286 Kbits/sec
Ping Latency 150 170 milliseconds
Receive Buffer Size --- 64240 bytes

nope...no programs are running in the background...and I have ad aware that gets rid of all spyware

4th gen
01-11-2004, 03:21 AM
Originally posted by far@11 January 2004 - 02:18

what speed is your service rated at? (upload and download) and do you have any programs running which would consume bandwidth (e.g. kazaa, bittorent...)?

I just took the test again and this is what I got
Bandwidth Down Unknown 992 Kbits/sec
Bandwidth Up Unknown 286 Kbits/sec
Ping Latency 150 170 milliseconds
Receive Buffer Size --- 64240 bytes

nope...no programs are running in the background...and I have ad aware that gets rid of all spyware
so now the test is fine?

your ping seems ok

exeus
01-11-2004, 03:23 AM
The majority of comps that i have fixed due to slow internet were due mainly to spyware, trojans etc but some where because of backdoors and a group of ppl useing the comp for file distrabution atleast do a "netstat -an" at the command promt with nothing on the net eg browser everything closed and see what ports are open just incase

far
01-11-2004, 03:29 AM
atleast do a "netstat -an" at the command promt with nothing on the net eg browser everything closed and see what ports are open just incase

not sure how to do that..mind explaining it to me?...yea..the ping is not so bad now...but its still pretty low for my connection...this is the highest it got

exeus
01-11-2004, 03:36 AM
Originally posted by far@11 January 2004 - 14:29

atleast do a "netstat -an" at the command promt with nothing on the net eg browser everything closed and see what ports are open just incase

not sure how to do that..mind explaining it to me?...yea..the ping is not so bad now...but its still pretty low for my connection...this is the highest it got
shut down everything on the net then go make a coffee or sit an wait for 5 mins or so
then click on the start button either under "programs" or "accessorys" you wil find "comand prompt" <-- dos promt, c prompt......

start it and type "netsat -an" without quotes alist of all your open ports will be displayed with the comps they are connected to the right

far
01-11-2004, 03:53 AM
hmm....it tells me "netsat -an" is not recognized as an internal or external command,operable program or batch file"
(I did not use quotes)

exeus
01-11-2004, 03:55 AM
Originally posted by far@11 January 2004 - 14:53
hmm....it tells me "netsat -an" is not recognized as an internal or external command,operable program or batch file"
(I did not use quotes)
my mistake i spelt it wrong the second time


it is

netstat -an

far
01-11-2004, 04:03 AM
thanx....another 5 min or can i just go ahead?

exeus
01-11-2004, 04:11 AM
Originally posted by far@11 January 2004 - 15:03
thanx....another 5 min or can i just go ahead?
you can do this whenever you want but will get a better resault if you wait for all the "known" net activeity to die down

EDIT: added "known"

far
01-11-2004, 04:33 AM
ok..I waited 5 min and here are the results..not sure what to make of it...but here is a screenshot

exeus
01-11-2004, 04:46 AM
im gunna send you a PM