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sampson
02-16-2004, 11:46 AM
Windows Media Player suddenly stopped playing everything, no music, no videos, etc. I get the error, "An internal application error has occured" whenever I attempt to play anything. I know that I can use my DIVX and other applications but I don't want to. WMP is my prefered device. Microsoft support was a joke. Anyone know of a solution to fix the player?

{I}{K}{E}
02-16-2004, 11:52 AM
you have version 9? what you can do is reinstall it
download it from microsoft.com and install it over your current media player

sampson
02-16-2004, 12:28 PM
not sure which version i have but i've got the WMP cd that came with xp home. I'll try that over the current one?

Izagaia
02-16-2004, 08:02 PM
The last version of WMP that was packaged initially with XP, that I am aware of for non-SP1 incorporated versions, was 8.0 or 8.1. I am uncertain of which version was packaged in with the retail versions of XP that contains the SP1 update.

However if you have never updated the player before, you can merely use "Windows Update" and obtain version 9.x without fuss from there. It is not a "critical update" so you will have to select to download/install it manually.

sampson
02-17-2004, 03:09 AM
I went through Microsoft and downloaded WMP9 but the problem still exists. Any more suggestions?

Storm
02-17-2004, 02:11 PM
get bsplayer (http://www.bsplayer.org/) for video (uses less resources)
get winamp 2 for music (try kazaa (or better yet, emule), go for 2.8+)

dont get WMP 9.......... by agreing to the EULA you give MS the right 2 delete pirated music...............

Izagaia
02-17-2004, 10:27 PM
Have you, by any chance, downloaded and installed another media player capable of playing back the media file types that WMP is capable of?

Have you chaecked your "file associations"?

I ask because it is a common occurance for media players to switch-over file associations for all the media files in your PC when it installs. Usually there is an option to disable this during the install to preserve your preference for the default media player application to open your files.



Just for giggles and yucks, I suggest this little test. Can't hurt to try...


Open WMP. Click: tools>options>file types tab.

Are all the boxes checked? If "no", then click "select all". Click "apply" then "ok". Close WMP and attempt to play any media file. If it plays then problem solved. If not then back to the drawing board.

sampson
02-18-2004, 03:17 AM
Originally posted by Izagaia@17 February 2004 - 16:27
Have you, by any chance, downloaded and installed another media player capable of playing back the media file types that WMP is capable of?

Have you chaecked your "file associations"?

I ask because it is a common occurance for media players to switch-over file associations for all the media files in your PC when it installs. Usually there is an option to disable this during the install to preserve your preference for the default media player application to open your files.



Just for giggles and yucks, I suggest this little test. Can't hurt to try...


Open WMP. Click: tools>options>file types tab.

Are all the boxes checked? If "no", then click "select all". Click "apply" then "ok". Close WMP and attempt to play any media file. If it plays then problem solved. If not then back to the drawing board.
They SHOULD all be checked but I cant say for sure because like I said ealier, I cant even open WMP. This is so frustrating

tesco
02-18-2004, 03:22 AM
try searching for viruses. then for spyware using a program like spysweeper.

Izagaia
02-18-2004, 09:18 PM
Two suggestions, however minimal, they are still worth trying:


- Have you recently installed any software which may limit access or invoke restrictions (ie internet security, NIS 2004 pro) to certain programs that rely on internet access?

- If the problem is recent and nothing, to your knowledge, deleted from the system, then try XP's System Restore feature. Use a point from february 15th or earlier.

fkdup74
02-18-2004, 09:24 PM
Originally posted by Storm@17 February 2004 - 06:11
dont get WMP 9.......... by agreing to the EULA you give MS the right 2 delete pirated music...............
i'd like to see a quote from the EULA that states that...