Very Weird Problem

[Liam100]

My mouse doesn't always work smoothly when I am connected to the internet, even if I am using a program such as word that is not connected to the internet. Yet when I unpug my connection the mouse runs perfectly. Why should the internet connection make a difference? I have loads of memory, could it be a process that was conflicting?

I have had this problem since I bought the computer, its not a real problem and I dont have a virus or trojan. I just dont understand when I unplug the connection to the telephone line my mouse works perfectly, yet when i'm connected it is either fine or jerky.

[tesco]

COULD be spyware, worth a scan to find out, but i doubt it.

try getting the latest mouse drivers, graphics drivers, and network\ethernet card drivers.

[Aaron_T]

download spybot, you most probably have a spyware program known as comet cursor on your PC :)

[Liam100]

As I say its definetly not a virus or trojan because I've tested it with 3 trojan scanners and with virus scannars, and I dont think its a driver problem because its been like it since I bought it with the latest driver, and a brand new keyboard, originally it was wireless keyboard but I changed and still have the same problem. I notice that my keyboard is starting to work slowly as well when i'm connected to the internet. But sometimes there isn't a problem it is now and then.

[Robert00000]

It could be an IRQ problem. check in device manager for conflicts.

[Liam100]

Originally posted by Robert00000@11 June 2004 - 00:09
It could be an IRQ problem. check in device manager for conflicts.
Cheers could you tell me how to do this please.

[peat moss]

Originally posted by Liam100+10 June 2004 - 16:11--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Liam100 &#064; 10 June 2004 - 16:11)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-Robert00000@11 June 2004 - 00:09
It could be an IRQ problem. check in device manager for conflicts.
Cheers could you tell me how to do this please. [/b][/quote]
Windows 2000/XP

* You can open Device Manager by double-clicking on the System icon in Control Panel, choosing the Hardware tab, and clicking Device Manager. Or press windows key and pause break key.

[Liam100]

Originally posted by peat moss+11 June 2004 - 01:39--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (peat moss @ 11 June 2004 - 01:39)</td></tr><tr><td id='QUOTE'>
Originally posted by Liam100@10 June 2004 - 16:11
<!--QuoteBegin-Robert00000@11 June 2004 - 00:09
It could be an IRQ problem. check in device manager for conflicts.
Cheers could you tell me how to do this please.
Windows 2000/XP

* You can open Device Manager by double-clicking on the System icon in Control Panel, choosing the Hardware tab, and clicking Device Manager. Or press windows key and pause break key. [/b][/quote]
Thanks,

Yes done that, what am I looking for?

[peat moss]

Click on pointing device check for conflicts . :lol: Mine says IRQ = 12 . You can update drivers or delete mouse then restart computer let windows reinstall.

[tesco]

as we&#39;ve already said, scan for spyware.

[peat moss]

Originally posted by ROSSCO_2004@10 June 2004 - 17:52
as we&#39;ve already said, scan for spyware.
O h sorry Rossco didn&#39;t read that . :huh:

[Liam100]

No, no conflicts I presume when you press the plus sign if there was more than one item that would represent a conflict?

As I said it is intermitent, without using and different hardware or seemingly software, could it be anything to do with the telephone line, as i unplug it it goes away, yet i dont see how the line could affect the mouse?

[Liam100]

Rosco I appreciate your help but I have already done so several times with different programs such as the one u mentioned and spy sweeper without any luck

[peat moss]

Liam have you tryed a different mouse ?

[peat moss]

Originally posted by Robert00000@10 June 2004 - 16:09
It could be an IRQ problem. check in device manager for conflicts.
Shareing the same IRQ as modem?

[Liam100]

Originally posted by peat moss@11 June 2004 - 02:06
Liam have you tryed a different mouse ?
Yes originally it was a wireless one and I thought that was the problem, so I changed it with the same results. as I said it has been like this since the day i bought the computer, i probably should have took it back but its more an inconveniance, an annoyance than worth losing the computer for a couple of weeks. and spend 35 pounds to send it off.

[peat moss]

In device manager click on mouse , right click properties. Then check status or run trouble shoot.If you have a ps/2 mouse try a usb mouse .

[Liam100]

Originally posted by peat moss+11 June 2004 - 02:09--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (peat moss @ 11 June 2004 - 02:09)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-Robert00000@10 June 2004 - 16:09
It could be an IRQ problem. check in device manager for conflicts.
Shareing the same IRQ as modem? [/b][/quote]
No the mouse is irq 12 and the modem irq 17

[Liam100]

Originally posted by peat moss@11 June 2004 - 02:15
In device manager click on mouse , right click properties. Then check status or run trouble shoot.
Yes tried status is fine no problem all the time whether the mouse is jerky or not.